Hotels Near Galleries Lafayette Shopping Center in Lafayette

A simple stay. The room was nice. They need more work on cleanliness. I had to request another comforter as my had dirt and hair on it. Bed was comfortable. Bathroom was nice. Service was hit or miss. The gentleman at check-in was rude and didn't listen when I told him I prepaid. He charged my card again instead of just places it in hold for incidentals. I had to have the manager correct it the next morning. It took some time but she was nice.

I stayed at this Courtyard for 5 nights through January 23, 2020. The first wonderful person I met was while I was checking in. Devin is a professional, courteous and extremely helpful yong man that assisted me with everything I needed (where to eat, visit and shop). He is very patient and I appreciated his advise and kindness. I also met Jason, a great gentleman who took the time to show me my room to assure it would meet my needs! He is a really considerate and plesant! The same is true of Delania (I sure hope I spelled this correctly). Her personality and welcoming attitude is wonderful. She would ask how my meal was, what I did and was sincere in her querries. She is wonderful! I met Teresea the one night she was scheduled to work while I was there. What a special, vivacious, outgoing and exuberant nice lady! She had a cold and I was going to Walmart, so I got her some cough drops-you would think I gave her $1M! She was so appreciative and thanked me several times. I wish I could have spent more time with her-she makes you feel great! The housekeepers I met were so friendly and kind! Jeanie and Rea are awesome. Rea did an extra quick cleanup of my room one evening and refused a gratituity for her efforts. How special she is! Lyle (Maintenance) had to come to my aid on several occassions due to a persnickity light/outlet and was outgoing, very helpful and very competent. The bottom line is there are so many special people I almost fogot to mention what a nice property it is! The exterior is inviting and kept up nicely, the Lobbt is spacious and hospitable. The rooms are spacious, laid out well and extremely comfortable, clean and quiet. I especially enjoyed the pool and hot tub! Very relaxing and clean. I had one small issue with the water temperature in my shower and I was thrilled to see that Management immediately got involved. Sam, the Assistant Manager, is an awesome man with a great demeanor and ibviously respected by the Staff (they told me he knows how to get things done)! Sam introduced me to Brian, the Manager who has recently come to this property. All I can say (and see) is that Brian and Don are incredible Leaders that have an awesome group of people that like their jobs. The winners? Us, their appreciative guests! Thank you from Room 231 and every other room in your great hotel! Please forgive me if I omitted any of the other great people I met. I sure hope Marriott knows what great folks they have at this property!

This is a wonderful location for any destination you want go to in Lafayette, every thing is convient. The only reason for not having a perfect 10 in all catagories is due to Covid restrictions. It is time we move past this and try and get back to some degree of normal, ie: Daily house keeping, better breakfast, etc. We were told the property was in line for a little remodeling/updates. This will serve to freshen things up. Good stay, Thank You to the staff. John S.

Rooms are clean, spacious and roomy. Beds are comfy. Listed as a queen but it was bigger. Breakfast was basic, no hot breakfast (eggs, bacon, etc.) but had bread for toast, cereal, juice, coffee, etc. When you arrive, be patient with the front desk person. 25 minutes to check in and IMO they were under the influence.

The entire staff had friendly, professional, disposition. My room was clean with enough towels. The bed and pillows were quite comfortable The breakfast bar was very nice, there was a wide variety of items to choose from. Covid-19 intructions were displayed to remind guests to practice social distancing. I would return to this hotel and recommend it to others.

This is a place where I always stay this time I noticed that the staff was a little younger that does the cleaning and did not do a good job as the other workers did they just need to stay on top of it just cuz it looks clean does not mean that is clean they need to just wipe and mop up floors cuz there spills from the previous guest

This hotel was in a very good location just a bit off the highway. The front desk staff was very nice and helpful. I asked for a suite and we had one on the 2nd level right across from the elevator. I was skeptical thinking the noise would be higher but in fact it was not an issue at all. The beds were comfortable. The TV/remote worked just fine however the USB cable port did not. We had our plugs so that was an easy fix. Elevator was reliable and quick. The hallways were clean. The bathroom was OK, but you could see that there was some patching that had been done. Parking was ample. There isn't a place to sit and relax outside of the hotel but not everyone likes to have that option. The breakfast was available an hour earlier which was perfect as we had an early start and would have missed it. Standard fare but fresh, hot, and there was a good mix of items. The attendant/cook was very friendly and was checking to make certain things were hot and stocked. Restaurants were close by and a good variety of options for dinner. We would stay here again.