Cinque Terre Gateway

The staff was so attentive and helpful! Michele was the ultimate host and was so great communicating with us! Just a simple text away and always responsive. He helped us coordinate transfers to and from the airport, dinner reservations, and so much more! Also, the rest of the staff kept the facilities so clean and were always wearing a smile on their faces. They made each day so bright and we appreciated them so much. Everyone at the Cinque Terre Gateway made our stay so easy & most importantly, relaxing. We traveled to Cinque Terre for our honeymoon and stayed in the Superior Room. It was large, very comfortable, quiet, and clean. The hotel was right on the main road so it was easy to explore the town and was a very short walk to the ferry. Breakfast was amazing and the food choices were extensive. If we ever get the chance to go back to Cinque Terre, we will most definitely be staying here. Thank you Cinque Terre Gateway for a dream vacation. Our only regret - not staying longer!

We stayed in May as a couple & a 2nd time end of August as a family. Breathtaking views, lovely, clean, large & modern rooms. If you are staying in a deluxe suite I recommend 201for its spacious layout and elegant design! The staff go above and beyond to help. The hotel's location is perfect for exploring the Cinque Terre, just a few minutes' walk from the train station. It's so convenient for day trips to the villages. Plus, the city center is an easy 2-minute walk, and the hotel offers a shuttle service to take you back if you'd rather skip the stroll! Breakfast is lovely & they provided gluten free options. Overall a fantastic stay once again, we will be back!

Our stay at this beautiful hotel was excellent. It’s hard to believe this property is in the centre of La Spezia. Once you enter through the beautiful arch ways, it feels like a serene & private charming estate. You are completely unaware of the chaos outside. The inside gardens are beautiful and are very well maintained. I was also thoroughly impressed by the quality and comfort of the rooms. The décor is modern and stylish, with a perfect blend of elegance and coziness. The rooms are spacious, with plenty of natural light, and the cleanliness is impeccable. The beds are incredibly comfortable, ensuring a restful night’s sleep after a long day of exploring the beautiful Cinque Terre region. Each room is equipped with all the amenities you could need—flat-screen TV, high-speed Wi-Fi, air conditioning, and a well-stocked minibar. The attention to detail is evident, from the quality linens to the well-designed layout. I particularly appreciated the thoughtful touches like complimentary coffee and tea, and the bathroom was spacious with excellent water pressure and high-quality toiletries. The soundproofing of the rooms is also impressive, offering a peaceful escape despite the hotel’s central location. The breakfast each morning is plentiful & set in the characteristic square outside the palace. Best of all about this special property was the service. We could not fault the service at all during our stay from every department. Michele and his wonderful team did everything they could to make our stay so memorable. They organized everything for us from beach clubs, to restaurants, taxis, water taxis. It made for a seamless & enjoyable week. Thank you to everyone. Because of you all, we had the most beautiful holiday. We have found our home away from home in Cinque Terre.

This was my least favorite hotel during our 12 day Europe trip. First of all, it isn’t a hotel. There is a floor of rooms in a building without any staff working besides the cleaning crew that would arrive at 6 am to start cleaning the hallways and other rooms that were vacant. They were very loud and not friendly at all. If you want to carry your bags up 3 flights of stairs this is the place to stay. The elevator only worked half of the time. We couldn’t find the hotel and had to ask a local person if they knew where it was. There are not any signs on the building that we could find. The customer service rep was rude. Not a great place. Look elsewhere.

My husband and I really enjoyed this hotel. The room and bathroom was brand new, large, tastefully furnished but above all very clean. The front desk team were all great, always smiling, helpful and super friendly. It was very refreshing and welcoming. Breakfast was included and offered many options with outdoor seating. They offer shuttles to main area of town every hour which was very convenient. Will be back again

The hotel offers easy access, and the on-site parking is a major convenience, making our stay hassle-free. The rooms are amazing with the different categories and great options for families as well and everything looked really new! The hotel staff were incredibly friendly and accommodating, from the reception to the room service and housekeeping teams. The breakfast was outstanding, with a wide variety of options, particularly for those with specific dietary needs. I highly recommend the Sunset boat tour—it's a fantastic way to explore the region and take in the breathtaking scenery.