Hotels Near Sant Antoni de la Grella Climbing Wall in La Massana

Reception: Majority of staff were mostly courteous, however did not always greet upon arrival and did not always acknowledge you while you waited. Room / facilities: Room number 417 is on the 4 floor and is clean. It overlooks the city and has a road and views of the flowing from your balcony. The self control air conditioning is somewhat confusing to operate, but did the job. The room had a balcony with a door that opens fully enabling guests to go outside. The room has a bar fridge, safe, older style flat screen tv, euro style memory foam pillows, (that i found terrible and left me nursing a migraine after the first night). Queen bed, sofa bed, table and chair, hanging area and luggage shelf. The bathroom had a shower/ tub combo with a multi purpose shower head. Day 2, the 168 kids arrived and the noise escalated from a tranquil setting to a wild playground. Kids played in the hall, yelling screaming, opening and then slamming their and friends room doors, knocking on unknown doors and running (mine). Some kids were polite to apologise when they realised they had the incorrect room. Reception were requested to intervene at least 7 times (face to face and via the phone), however this only sometimes restored the peace for a short period. The student teachers/ supervisors were nowhere to be found to settle the children. Not an ideal situation to be in for a relaxing stay. Parking: is available at an additional cost of €21 (at the time of my stay). The car park is very tight to maneuver around. Wifi: Complementary and good speed password required, this did slow dramatically once the 168 kids arrived to the hotel and were using their devices. Conclusion: Excellent position. River views Comfortable rooms. Right in the center of town. Letdowns: Kids permitted to stay and guests not provided this information upon checkin. Adult guests could have been allocated other separate floors and the children on other exclusive floors. Location / Nearby: Centre of the city and all its offerings. Letdowns Rushing water noise can be a bit much for some. Hotel not advising guests of the imminent arrival of 168 children and the accompanying noise. Getting to hotel: Best use GPS. Be aware of the last roundabout prior to the hotel and the 5th exit that goes down just to the right of the main road/bridge. its very easy to miss. The hotel name and parking signs are only visible when your 5 meters from the property. If arriving into Barcelona airport and drive to Andorra, do yourself a favour and turn off “tolls” on the GPS, the drive has spectacular scenery, and is only marginally longer and you will save €30+ in tolls.

Hotel well placed in the centre of the city. Rooms with main room (TV, towel, hairdryer, shower freezer) but older decoration. Materas very comfortable. Good isolation of outdoor noise but not of neighbouring rooms. The hotel is very comfortable and comfortable and the room is very comfortable.

Overall, a very good choice in Andorra. Most: - Central location, in the heart of Meritxell Avenue - recent, spacious, excellent bedroom - very good water room (double bath, gross mirror, separate toilets...), bathroom and perfect shower - restaurant ”Coure” excellent and attentionful staff - very beautiful and functional common spaces - Arriving host staff But a few points to improve to reach 5/5: - no coffee shop, boiler, neither a bottle of welcome water - penderie design but really not practical - perfectionable noise isolation, you hear a lot of the street - missing a welcome guide (use of bathroom and shower, lights, services offered by the hotel...) - small parking, but possibility to park in a partner parking - impossible to book a double room on the internet if you come with a baby, triple room automatically allocated and very expensive price (particularly with regard to the use of an additional bed for a baby ...) ... To avoid this, contact the hotel by phone or mail and book a double room. - hotline Pierre and Vacances paying €0.25/min. The hotel is a very good choice for the old Andorra.

The hotel is located in a commercial street, and I especially like the public areas of their home. The public areas in the picture are all of their home. The restaurant on the first floor has a great environment. The lounge has indoor and outdoor areas. You can order drinks at the bar. It is suitable for office work, drinking and chatting, and it feels like a coffee shop. The breakfast area is very large, with a separate floor, the content is very Western and simple. It's good overall, but the soundproofing of this room is a bit poor, and the footsteps upstairs are so clear as to be walking around in my room, and I thought the room had entered in the middle of the night. There is a Hong Kong Chinese restaurant opposite (the name is HongKong).

The location of the hotel was prime, right next to the main street. Staff was very friendly and gave us a free upgrade to a superior room which was very appreciated. A gift was also provided after checkout which made a good impression. Room itself and the views were close to exceptional.

Never ever again stay in EXE Prisma hotel If you expect to receive a 4-start service in this hotel, can forget about it. Firstly, they informed they have a parking lot in the hotel, but after arrived they just say sorry, the parking is full. So, we had to find the space somewhere else. Not to mention, parking + location was the main pros in my decision to book the hotel. Secondly, 4star hotel should provide slippers and soap in the room, but those were missing. Soap finally received after our inquiry. Thirdly, if you expect to have toilet brush, please don’t. Your poops will remain in the toilet bowl, till the next room service. Some other minor fails – used out furniture in the room, missing flooring elements, broken fan just in the middle of the drying kids hair, tried to charge us with 4 breakfast each time including my 2 years old, and 4 years old kids, bringing dirty towels. Have to emphasize on dirty towels – better check for the spots every time when you about to use so called fresh towel. The last, but not least, we checked-out 1 day prior, but never received the refund for the last night. They offered the promo for our next stay, which will never happen. I will not get broke due to 150 EUR, hope the hotel will use my money wisely to improve their personnel clients-orientation and level of service.

I went with a coach party from National Holidays. Apart from another coach arriving at the same time - which made thinga bit hectic at check in - everything was great. (the other coach only stayed one night). The rooms, food and staff were all fantastic as was the location. I cannot praise the hotel enough for making us more than welcome. I would go again either as an individual or as part oif a party.

Because the hotel I know you for many years and they received me as a customer I've been, they gave us The hotel is very comfortable and very comfortable. You are a bad fall. The room they gave us was not out hot water and the separate breakfast was for me very expensive 18 e. So I chose to go down one day. I said they were 9 and it wasn't the way. The hotel is very good, but we took time not to go, but I think we'll stop going again, because intermediaries are inefficient, and they'll see who they're picking up to the tontin

Very nice hotel in the mountains. The personnel is very professional . Beautiful, tastefully decorated room. The meals are of quality. Spa a bit small but very nice. Very pleasant stay in a quiet area. Table service and hospitality at the top. Well done

Hotel is very clean