With a stay at Hotel Okura Kyoto Okazaki Bettei in Kyoto (Sakyo Ward), you'll be within a 15-minute walk of Heian Shrine and Kyoto Municipal Museum of Art. This hotel is 0.7 mi (1.1 km) from Nanzen-ji Temple and 1 mi (1.6 km) from Kyoto International Exhibition Hall.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
For lunch or dinner, stop by ヌーヴェル・エポック, a restaurant that specializes in French cuisine. You can also grab snacks at the coffee shop/cafe. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
Make yourself at home in one of the 60 guestrooms featuring free minibar items and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Digital television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature bidets and hair dryers.
GGuest User2023.06.16
The Okura Okazaki Bettie is a beautifully designed modern hotel and was the perfect choice for our combined business/leisure visit to Kyoto. The location was reasonably close (short taxi ride) to excellent restaurants and sights in the culturally historic area east of the river. The guest room quality, cleanliness and comfort is excellent - finished to a high standard with large windows overlooking the garden below and temples beyond. Breakfast was served in the restaurant overlooking the hotel's own zen garden. The choice of either ”Kyoto”or ”American” breakfast was amazing, beautifully presented bento style, exceptionally fresh, plentiful and delicious. Indeed this was one of the best hotel breakfasts ever. Finally the service level is exceptional. Both management and staff did everything they could to make our stay enjoyable and hassle free. Neither the most nor least expensive option in Kyoto - just simple great value. We look forward to returning next time.
One of the features of the facility is a love hotel. Located in Kyoto (Sakyo Ward), Grand Fine Kyoto Okazaki is within a 15-minute walk of Nanzen-ji Temple and Heian Shri ne. This hotel is 0.7 mi (1.2 km) from Yasaka Shri ne and 1.1 mi (1.8 km) from Kawaramachi Street. Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. Take advantage of the hotel's 24-hour room service. Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Free self parking is available onsite. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones and complimentary bottled water, and housekeeping is provided daily.
AAnonymous User2024.12.10
Hotel well located with bus and metro nearby. A very strong smell of cigarette smoke hung in the room the first few days, and after asking them to do something about it, a cleaning was done and the smell was much less intense. The room is spacious and clean.
With a stay at The Westin Miyako Kyoto in Kyoto (Higashiyama Ward), you'll be within a 5-minute drive of Kawaramachi Street and Nishiki Market. This 4-star hotel is 0.8 mi (1.3 km) from Yasaka Shrine and 1 mi (1.6 km) from Shijo Street.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including hot springs, a health club, and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5.5 kilometres.
Grab a bite at Le RESTAURANT, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kyoto? This hotel has 17833 square feet (1657 square meters) of space consisting of conference space and 17 meeting rooms. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 266 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary newspapers.
GGuest User2023.04.29
Overall, amazing stay at the Miyako Westin Kyoto. Great location (quite central but not in the hectic district of Gion, at the foot of the hills on the east side of the side), stones throw to most restaurants / places of interests. Immediately got upgraded to suite when checking in (Platinum Bonvoy member), great service and hospitality. Suite was beautiful with balcony and great view, 2 member of the reception went up and escorted us to the suite. Food was amazing! Great breakfast spread with Japanese and Western options (the croissants are to die for, probably the best I've ever had!). They also have a Japanese Kaiseki option for a more authentic experience Concierge was super helpful. They managed to book us a table at a 1 michelin star Kaiseki restaurant with one day notice (keep in mind that most places are booked out 1-2 months in advance and the concierge had to call 15+ restaurants to find us a table) There was also an in-house ”Onsen” (Japanese bath house) with over 2000 sqm indoor and outdoor hot pool. Amazing place to relax and unwind after a day of exploring the city. Wonderful stay all in all and a definite stay again for future trips to Kyoto. Highly recommended!
Outstanding
788 reviews
4.8/5
Price from
Rs 78,078
per night
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Gion/Kiyomizu Temple | 7.1km from Cable Hiei Station
With a stay at THE HOTEL HIGASHIYAMA by KyotoTokyuHotel in Kyoto (Higashiyama Ward), you'll be within a 5-minute walk of Awata Shrine and Chion-in Temple. This 4-star hotel is 0.3 mi (0.5 km) from Kyoto Municipal Zoo and 0.7 mi (1.1 km) from Heian Shrine.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include concierge services and a vending machine.
Enjoy a satisfying meal at NANANOICHI serving guests of THE HOTEL HIGASHIYAMA by KyotoTokyuHotel. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 168 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have bidets and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
GGuest User2024.02.24
Very beautiful hotel, it’s located at heart of old city, you can feel Japan there walking around the hotel! Can walk to many good places or take free shuttle bus (leaving every hour at h:55 min) to Kyoto station for visit even more good places.
Incredible breakfast restaurant!!!
Bad side is there is no big bowl or cups for make some iced coffee or pour a cap of hot drip coffee neither (how I suppose to make my coffee in the room?) even they gift it for free every day, also there is no microwave.
Beautiful new hotel in a great location in Kyoto! The hotel is next to city hall subway station and very close to regional rail station (which we took all the way to Nara on a day trip). Easy walking distance to adorable shopping streets, big malls, and historic Gion. We were upgraded as Diamond members and stayed on the 9th floor. We had access to the lounge which served breakfast with a buffet, afternoon tea, and cocktails with appetizers buffet (really you could eat all your meals there)! We also had breakfast once downstairs in the main restaurant which was a huge selection of choices. The lobby also always smelled amazing as did the room and fabric spray in our closet. For the price, we were very pleased with almost everything about this hotel. Also, the pool is incredible and we had it all to ourselves for a while! Two things we didn’t love - we could still hear a bit of street noise even with shades and blinds closed. Also, the thermostat only allowed the temperature to go down to 20C or 68F. We felt that temperature was too warm to sleep with the heavy duvet but worked with the hotel to switch to a lighter blanket.
2024.12.15
Beautiful new hotel in a great location in Kyoto! The hotel is next to city hall subway station and very close to regional rail station (which we took all the way to Nara on a day trip). Easy walking distance to adorable shopping streets, big malls, and historic Gion. We were upgraded as Diamond members and stayed on the 9th floor. We had access to the lounge which served breakfast with a buffet, afternoon tea, and cocktails with appetizers buffet (really you could eat all your meals there)! We also had breakfast once downstairs in the main restaurant which was a huge selection of choices. The lobby also always smelled amazing as did the room and fabric spray in our closet. For the price, we were very pleased with almost everything about this hotel. Also, the pool is incredible and we had it all to ourselves for a while! Two things we didn’t love - we could still hear a bit of street noise even with shades and blinds closed. Also, the thermostat only allowed the temperature to go down to 20C or 68F. We felt that temperature was too warm to sleep with the heavy duvet but worked with the hotel to switch to a lighter blanket.
A stay at The Royal Park Hotel Kyoto Sanjo places you in the heart of Kyoto, within a 10-minute walk of Nishiki Market and Kawaramachi Street. This 4-star hotel is 2 mi (3.2 km) from Kiyomizu Temple and 0.4 mi (0.6 km) from Shijo Street.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a vending machine.
Satisfy your appetite at Monsieur ITOH, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 172 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
KKenneth Yew Loon2024.10.22
The hotel is very strategically located and very close to shops and restaurants. It is also a 5 minute walk away from the nearest station which is Sanjo Station. Marked it down in terms of service as they didn’t want to print out park tickets for me since I left my printed copies behind. Otherwise, all good with the hotel and satisfied with the stay.
With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, within a 10-minute walk of Nishiki Market and Shijo Street. This hotel is 0.5 mi (0.8 km) from Kawaramachi Street and 1.3 mi (2 km) from Kyoto Imperial Palace.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and concierge services.
Satisfy your appetite with Mediterranean cuisine at KIHARU Brasserie, a brasserie which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Rraymondthk2024.06.10
Easily the best hotel that we've stayed in Japan so far. Location is great as what everyone says. Right smack in a shopping district with full of eateries. Too bad I only booked 2 nights in Kyoto. Should have stayed longer. Staff are accommodating and friendly. Guided me through their self check in system which is user friendly as well. Will definitely come back to this hotel again.
Located in Kyoto (Central Kyoto), Hotel Resol Kyoto Kawaramachi Sanjo is within a 10-minute walk of Nishiki Market and Kawaramachi Street. This hotel is 1.9 mi (3 km) from Kiyomizu Temple and 0.3 mi (0.5 km) from Shijo Street.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and a reception hall.
At Hotel Resol Kyoto Kawaramachi Sanjo, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Make yourself at home in one of the 144 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include electric kettles and in-room massages, and housekeeping is provided on request.
MMeganChong2024.10.28
Excellently located, right in the city centre. Loved the little walk to the entrance of the hotel which was very inviting.
However, hotel has an environmental policy which means they don’t clean your room. Resulted in the room being dusty and we struggled to have a good nights sleep. But they had great service recovery and cleaned immediately the next day and all was well. Might not be ideal for everyone.
Would stay again.
With a stay at Travelodge Kyoto Shijo Kawaramachi in Kyoto (Central Kyoto), you'll be a 5-minute walk from Nishiki Market and 7 minutes by foot from Kawaramachi Street. This hotel is 1.8 mi (2.9 km) from Kiyomizu Temple and 0.5 mi (0.8 km) from Shijo Street.
Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.
Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Make yourself at home in one of the 232 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include safes and electric kettles, and housekeeping is provided on request.
JJustin2024.10.12
Smack right in the middle of the busy streets of Kyoto. There are shops and food stalls everywhere within walking distance. The train lines too.
Staff are friendly and greeted us well when we came in. The place looks nice and has a little Japanese vibe.
The rooms were a little small though, so don’t expect too much
The Gate Hotel Kyoto Takasegawa by Hulic features a restaurant, fitness centre, a bar and shared lounge in Kyoto. The property is located 1.3 km from Samurai Kembu Kyoto, 1.6 km from Kyoto International Manga Museum and 2.1 km from Shoren-in Temple. The accommodation provides a 24-hour front desk, a concierge service and currency exchange for guests. At the hotel, each room comes with a wardrobe, a flat-screen TV and a private bathroom. Guest rooms will provide guests with a fridge. A breakfast in the set menu is available daily at The Gate Hotel Kyoto Takasegawa by Hulic. The accommodation offers a terrace. Sanjusangen-do Temple is 2.4 km from The Gate Hotel Kyoto Takasegawa by Hulic, while Kiyomizu-dera Temple is 2.5 km away. The nearest airport is Itami Airport, 45 km from the hotel.
II read reviews before choosing hotels2024.09.29
Likes:
- Its in a great location. Next to the river where its a real delight to hangout down on the banks in the evening. Pontocho street is very charming to walk down.
- The showerhead is excellent.
- The rooms are bigger than in other hotels in Japan.
- a delicious Japanese style breakfast.
Dislikes:
- None
Outstanding
899 reviews
4.7/5
Price from
Rs 31,147
per night
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Top 14 Premium Hotels in Kyoto
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Discover our curated selection of premium hotels in Kyoto for your next stay
No.
1
4.5/5
34 review
Banyan Tree Higashiyama Kyoto
Hotel near Gion/Kiyomizu Temple, Kyoto
"Great design""Great rooms"
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No.
2
4.7/5
42 review
MUNI KYOTO by Onko Chishin
Hotel near Arashiyama/Sagano/Takao, Kyoto
"Great stay!""Friendly owner"
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No.
3
4.7/5
163 review
Soraniwa Terrace Kyoto Bettei
Hotel near Kawaramachi, Kyoto
"Friendly owner""Relaxing hot springs"
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No.
4
4.7/5
64 review
Garrya Nijo Castle Kyoto - Banyan Group
Hotel near Nijo Castle, Kyoto
"Friendly owner""Great rooms"
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No.
5
4.6/5
46 review
THE HIRAMATSU KYOTO
Hotel near Kawaramachi, Kyoto
"Friendly owner""Great rooms"
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No.
6
4.8/5
222 review
Fauchon Hotel Kyoto - A Member of the Leading Hotels of the World
Hotel near Kawaramachi, Kyoto
"Great food""Great design"
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No.
7
4.5/5
90 review
Hyatt Regency Kyoto
Hotel near Gion/Kiyomizu Temple, Kyoto
"Friendly owner""Great stay!"
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No.
8
4.8/5
75 review
Dusit Thani Kyoto
Hotel near Kyoto Station and surrounding areas, Kyoto
"Friendly owner""Great rooms"
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No.
9
4.8/5
788 review
The Westin Miyako Kyoto
Hotel near Higashiyama Ward, Kyoto
"Delicious breakfast""Relaxing hot springs"
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No.
10
4.7/5
123 review
Hotel Okura Kyoto Okazaki Bettei -Age Requirement 12 over-
Hotel near Okazaki, Kyoto
"Friendly owner""Garden view"
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No.
11
4.6/5
45 review
Hilton Kyoto
Hotel near Kawaramachi, Kyoto
"Great rooms""Great stay!"
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No.
12
4.8/5
569 review
The Thousand Kyoto
Hotel near Kyoto Station and surrounding areas, Kyoto
"Great design""Easy to get around"
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No.
13
4.7/5
220 review
Ace Hotel Kyoto
Hotel near Kawaramachi, Kyoto
"Great design""Easy to get around"
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No.
14
4.4/5
510 review
Kyoto Arashiyama Onsen Kadensho (Kyoritsu Resort)
Hotel near Arashiyama/Sagano/Takao, Kyoto
"Relaxing hot springs""Delicious breakfast"
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Top Pick Hotels near Cable Hiei Station
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Check out our most booked hotels near Cable Hiei Station from the past 30 days!
No.1
4.6/5
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Moksa
Ohara/Kibune/Kurama, Kyoto | 1.4KM from Cable Hiei Station
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No.2
4.7/5
80 review
The Prince Kyoto Takaragaike, Autograph Collection
Ohara/Kibune/Kurama, Kyoto | 3.77KM from Cable Hiei Station
"Great rooms""Large rooms"
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No.3
4.9/5
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Kitashirakawa Natural Radium Onsen
Ohara/Kibune/Kurama, Kyoto | 3.18KM from Cable Hiei Station
"Great stay!""Friendly owner"
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No.4
3.8/5
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Pension Kitashirakawa
Ohara/Kibune/Kurama, Kyoto | 4.52KM from Cable Hiei Station
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No.5
4.8/5
1 review
Yadoya Lodge
Ohara/Kibune/Kurama, Kyoto | 3.3KM from Cable Hiei Station
"Good Location"
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No.6
4.2/5
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Guesthouse Hyakumanben Cross
Ohara/Kibune/Kurama, Kyoto | 5.61KM from Cable Hiei Station
"Clean and tidy"
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No.7
4.3/5
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Kyoto KaedeHotel Kamogawa
Ohara/Kibune/Kurama, Kyoto | 5.98KM from Cable Hiei Station
"Clean and tidy""Great rooms"
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No.8
4.5/5
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Heian No Mori Kyoto
Okazaki, Kyoto | 6.02KM from Cable Hiei Station
"Great rooms""Clean and tidy"
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No.9
4.4/5
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Ohara/Kibune/Kurama, Kyoto | 5.57KM from Cable Hiei Station
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Latest Reviews for Kyoto hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
6699nigelaStayed here for 6 nights. Staff fantastic, room modern with all usual Japanese up to date bathroom facilities. Just a 6 min walk from Kyoto central station so access to all other areas in Kyoto either by train, subway or bus very easy. Free extras were the afternoon tea, happy hour drinks and evening supper - rice with sauce and nibbles. A couple of the major Buddhist temples 5 ,10 and 20 mins walk also the Japanese railway museum. Loads of food choices at and around the station. Very clean and affordable.
GGuest UserThanks for the hotel room decoration arrangement, make a very good surprise to my couple. Also the advice from the hotel service about the food and beverage are really good. The staff are really nice and helpful. Location is the best. Highly recommend
CCkyankcTitle: An Extraordinary Stay at an Exquisite Kyoto Gem
Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5)
I recently had the pleasure of staying at a truly remarkable hotel in Kyoto, and I can confidently say that my experience was nothing short of excellent. From the moment I stepped foot into this elegant establishment until the day of my departure, every aspect of my stay exceeded my expectations.
Nestled in the heart of Kyoto, the hotel's location was simply perfect. It provided easy access to some of the city's most iconic landmarks and cultural attractions, ensuring that I could explore the beauty of Kyoto with utmost convenience. Whether it was the majestic Kinkaku-ji Temple or the serene Arashiyama Bamboo Grove, everything was within reach, allowing me to immerse myself fully in the city's rich heritage.
The hotel's architecture and interior design were a true reflection of Kyoto's aesthetic beauty. The moment I entered the lobby, I was greeted by a sense of tranquility and harmony. The attention to detail was impeccable, with traditional Japanese elements seamlessly integrated into the contemporary design. The serene garden views from the common areas only added to the overall charm and provided a peaceful oasis amidst the bustling city.
The staff members at the hotel were the epitome of hospitality. From the warm welcome at check-in to the attentive service throughout my stay, they went above and beyond to ensure my comfort. Their genuine smiles and willingness to assist with any request created a welcoming and friendly atmosphere that made me feel right at home. Their knowledge of the local area and recommendations for sightseeing and dining were invaluable, enabling me to make the most of my time in Kyoto.
The room I stayed in was a haven of luxury and elegance. Immaculately clean and tastefully decorated, it exuded a sense of serenity that allowed me to unwind after a day of exploration. The attention to detail was evident in every aspect, from the comfortable bedding to the carefully curated amenities.
GGuest UserRoom was very clean and comfortable, though pillows were a bit flat.
I liked that the bathroom had a separate standing shower area and bathtub, instead of being combined like many Japan hotels tend to offer. Could do with some hooks for hanging your clothes though.
Breakfast was excellent with a wide variety, they even serve ice-cream.
Overall, would highly recommend this hotel.
GGuest Userhave suttle buses from the kyoto station to the hotel. and I have to say the shuttle bus driver is so welcoming and cheerful.
also convenient to go to sightseeing places by bus( around 5min walk)
but no convenient stores nearby. the closest one will be about 10min walk
GGuest UserThis hotel has wonderful costumer services and the employees speak many languages. Right up the street there is a 7/11 store for all your snack run, there are cafe and restaurant within walking distance. The Karasuma-Oike station is literally 3-5 minutes walk. The best part is the traveler’s store that is about a 10 min walk. I been wanting to go there and finally got to visit it. This store has stationary items such as notebooks that can have you record your journey.
WWai Yu CatherineSuper location just opposite JR Kyoto station, with a convenient store in the hotel, washer available on 2/f 3/f 4/f, and you can watch live availability on hotel TV, then you need not rush up & down between floors, also lockers available
GGuest UserAccommodation that only sleeps for users who want to save accommodation costs. Facilities / rooms are new, clean and clean. The room is large enough to have a single bed (thick mattress). There is no TV, toilet, wash basin, shower booth and toilet are shared. Bed making, garbage disposal, self-service, amenities are only toothbrushes. It is a short walk from Gojo Subway Station, so it is easy to access and suitable for sightseeing. Considering the service side, I think the cospa is bad.
GGuest UserI used double - m for one person, but when I entered the room one step, I thought, ”Is it not so large?” In fact, when I was arranging my luggage in the room and moving color 々, I realized that if I was alone, I would take a room that was quite easy to use. I didn't eat at night for one night, but all other places such as lounge and receptionist have a luxury feeling and luxury feeling, but I feel at home somewhere I felt it was a lodging facility to say ”I travel to live”.
AAhmet ZekiDear Sir/Madam,
I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard.
However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements:
1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue.
2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition.
3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience.
4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated.
5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space.
6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering.
In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction.
If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards.
Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards.
Best regards,