Hotels Near Mukaijima Station in Kyoto

Booked a room for 3. Room size: ok. Enough space to ”half open” 2 luaggages with space to walk about. Cleaniness: dont remember any obvious dust spots. Location: near kyoto station, but kyoto station is huge, hence you need to still do alot of walking. Alot of eateries nearby, theres 2 malls (@ kyoto station and aeon mall), yoshinoya is just opposite. Supermarket is about a 20mins walk, however theres those mini ones opposite. Amenities: soap was ok, doesnt dry your skin out. It was topped up every day, that it was alittle excessive, ie combs, toothbrush etc. Service: ok. You can drop off your bags at the hotel if youre early for check in or you still have time after check out. Its complimentary. Lack acknowledgement of customers though. I was standing infront of the collection counter, but all 3 staffs just continued talking till i told them i here to collect my luagge. I also witnessed the check in staff looking frustrated when handling a customer who didnt know english. I just thought he could have quickly used the google translate to reduce the communication barrier. Plus points: water dispenser at every level. Minus points: the bed was hard, very little padding. If youre a side sleeper, reconsider. Overall i did enjoy my stay. I

Walking distance to Kyoto Station. Spacious and clean. Amenities provided including face wash, toner and moisturiser. Other amenities like toothpaste toothbrush actually are available at lobby area, you can collect yourself at lobby area. Recommended! Will choose this hotel again if I am planning to visit kyoto again.

We love staying here so much. The hotel is closed to everything: 3 mins walk to Kyoto station, next to Yodobashi dep. which you can do shopping and find so many restaurants on 6 floor. The staffs are so friendly and helpful. The hotel room is so clean, wide and hygienic. You can pick hotel amenities by yourself next to the receptionist counter. I’ll come back staying here again for sure.

The location is difficult to find, and there is no attached parking space, but there are many paid parking lots nearby, and there are also supermarkets nearby. The house is very clean and you can ask them to pick up any items you need.

Dear Sir/Madam, I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard. However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements: 1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue. 2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition. 3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience. 4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated. 5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space. 6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering. In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction. If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards,

Always had an amazing stay at the Tokyu Stay hotel chain. Loved the location of Tokyu Stay Kyoto Sakaiza (Shijo Kawaramachi area), it is located centrally at Kyoto downtown and is walking distance to Gion and Nishiki Market. The room was clean and decent size for a deluxe double room (can fit 2 open carry-on suitcase no problem), and I just absolutely adore their in-room 2-in-1 washer+dryer. Each load takes at least 3.5-4 hrs to complete the entire cycle of washing and drying. Thank you very much for the hospitality, will stay again definitely. Great Location. Thanks. 這次京都2天的行程都住在這，地點真的非常好，飯店剛落成沒多久，住起來非常舒服的，一樓有自助飲料吧，也有備品可以自取，房間附有洗烘衣機，微波爐，電晶爐，鍋子，盤子跟餐具，也可以向櫃檯借刀子使用，設備非常齊全.

Generally would like to rate 98/100 to this hotel! 👍🏻Location: Just right beside the subway station! Very convenient to travelers who are not familiar with Kyoto, especially after a tiring trip I just want to get to hotel as soon as possible without any hassles if possible. And the plus point is even this hotel is facing street but it’s quiet and no noise, besides that, along the street go straight down, got a lot of food and shops on shijo high street! 👍🏻Service: Service staff are friendly and professional! They are always keen to listen to your requests and answer your inquiries and follow your instructions accordingly! Surprisingly, they even went extra mile to make their customers more comfortable, I can feel they are taking their pride in their jobs which touches me. 👍🏻Cleanliness and Amenities also on point! The hotel is very new btw. The only 2 advices I would like to mention: 1. For my room type, there is difficulty to fit in big luggage, let alone for 2 persons so in that case please book bigger room. 2. Breakfast choice is quite limited, so if you had high expectation of hotel’ breakfast you might won’t be surprised. I still strongly recommend this hotel to people and will definitely visit it again as I really had a pleasant stay there.

We stayed in this hotel for 4 nights during our first visit to Kyoto. This hotel is very clean with nice accessories and modern Japanese accommodations located in quiet neighborhood away from constant tourist crowds but at the same time in walking distance from the emperor palace and right across from Nijo Castle. It is only 10-15 minutes away on taxi from Gion district and other main tourist attractions that Kyoto can offer. I also would like mention Garrya Nijo Castle Kyoto staff that made us feel very welcomed and specifically to Timothy Hui (front office manager) who went beyond his duties and make special accommodations for us during our visit in Kyoto.

Hotel is conveniently located next door to a subway station. It is a few stops from Kyoto station. There are many stairs and no escalator or elevator when you exit the subway so not the best when you have luggage. Front desk’s staff English is quite limited, which surprised me given that Hyatt is an American chain and most guests were American while we were there. There are two Nespresso coffee machines in the lobby but no milk. There are three laundry machines on the lobby level. Each machine serves as both a washer and a dryer and takes 120 minutes for 600 yen. People lock their load with a code and you end up waiting for a long time waiting for someone to show up to remove their laundry. Room is tiny, the size of a closet. Our room had two twin beds and a sofa bed for a single person. There is no room to move. There are no sheets in the room so we called to ask for sheets. The person who answered the phone did not know what sheets mean so we had to go to the lobby and describe what we need. The language barrier is real. Our room was on top of a road and we could hear almost every car that went by. It does not seem like the hotel invested in good windows. Make sure to pack ear plugs. The bathroom is quite small and has a weird setup with a shower next to a bathtub. Front desk staff is also not helpful with recommendations for places to eat. They show you a barcode that lists restaurants, but do not provide recommendations. We found an excellent Indian restaurant very close to the hotel. You exit the hotel and turn to the right towards the subway, pass the dry cleaners and cross the street, you will see a mini-mart and then a basement with an Indian restaurant. They open at 5 pm for dinner. It is very inexpensive and delicious. I recommend the butter chicken and cheese nan. Front desk will print for you, there is a charge of 10 yen per page. There is no concierge and staff was too busy to respond to questions about how to get places, instead they offered a map. Breakfast gets busy so be sure to get there early. They offer rice, curry, soup, fish, fruit, bread, coffee, juices and more. The egg is extremely runny and when I asked the attendant if they have egg that is better cooked, she had no idea what I was saying. I would not stay here again because of not being able to communicate with staff and because the room is so small.