Ryokan Kurashiki

We spent 2 nights at Ryokan Kurashiki and wow. Yes, it is a beautiful (and recently renovated) Ryokan, and yes, the meals are astonishing, but what really sets it apart is the service. The staff could not have been more helpful, caring and wonderful to us. This was particularly helpful to us as Typhoon Shanshan was impacting our trip, and they went out of their way (unprompted) to check train services and keep us updated (Arti - thank you so much!). We highly recommend.

Spectacular traditional Japanese Inn in middle of picturesque old Kurashki. Architecture and interior decor sublime. Tatami floors and futons are beautiful. You are served your choice of cuisine, western or japanese. My wife had the western and I had the Japnese menu for both breakfast and dinner. Both were delicious sophisticated gourmet cuisine. The staff is amazing. The highest end Japanese hospitality. They are willing to do whatever you ask. The manager Nakamura San personally supervises and ensures you are comfortable. A menorable experience. Highly recommend it.

We were traveling through Japan for 14 days and stayed in various hotels and ryokans. This was the most expensive ryokan and by far the worst. 1) Room: We were very disappointed with our stay and in particular with our room. It was cold at night (even with heaters on), loud because of the kitchen next door, the heaters and the neighbors above. No windows that one could open; only the window at the roof, which does not work in case it rains. 2) Location: This is the only good thing about the restaurant, if you want to visit Kurashiki. Irrespectively of the Hotel, Kurashiki is not really worth a trip. 3) Restaurant / Food: Below average e.g. quality of the sashimi wasn’t great; we were the only people in the restaurant. I believe that c. ¥100,000 for one night in this Kura room (I don’t know about the other rooms) is not a fair price. We have asked the owners for a refund given our experience but they were not helpful. To sum it up, please do not stay in this ryokan if you want to visit Kurashiki. It is not worth the money.

Kurashiki is a touristy place(when we were there all Japanese tourists..) but it is truly beautiful and we really enjoyed it. In addition to being incredibly picturesque, it is home to a good art museum(Ohara Museum) which is well worth a visit. Kurashiki Ryokan is very traditional but has all amenities for a comfortable stay. General Manager Ritsuko Nakamura took the time to come to our table at dinner and recommend activities and lunch dining options in town. She called a very good okonomiyaki restaurant and made sure we were seated in front of the chef so we could see him make our lunch.. It was a fun experience. Thank you ! The food at our two dinners was good, but the ryokan has problem with personnel. They don't appear to have enough servers in the restaurant(where they encourage you to take your meals) and the service is extraordinarily uneven. Food was brought in rapid succession with very little explanation The second night we felt like they were trying to get us fed and out in record time even after we asked them to slow down.. This could be a post pandemic issue and I would not let it stop me from coming back. All in all we would highly recommend a stay here..