Anonymous User
December 18, 2024
There is nothing wrong with the hotel's sanitation, but the problem lies in the hotel's room allocation. When I booked a room in advance, I was told at the front desk that the room type I booked only had the last room. It's very strange. If the basic room type only has the last room, shouldn't it be clearly stated on the booking page or informed by phone in advance? The guest went to the front desk, but there was no other compensation option. During the stay, there was a large group in the hotel, so I couldn't change the room and reluctantly stayed in the last room. The car horns on the road in the middle of the night really made it impossible to sleep well, so I had to leave the hotel early. Finally, I hope that more attention will be paid to the guests. This rating can only be high, not low.
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