Guest User
December 24, 2024
I am a seasoned international traveller in both India, Europe and U.S and i have to say this is the best hotel experience i have had. The rooms are new, clean, spacious with a comfortable bed, good amenities and art. Sure i have had these experiences elsewhere outside India but the thing that puts this experience above all is the customer service. The staff is the most accommodating and humble I have ever encountered. They catered to our every ask and believe me, we had a lot of picky requests in our family - 2 interconnecting rooms, room service for customized orders with no onion and garlic and mild spice, breakfast made to order since we didnt have many options that worked in the buffet, early lunch since we had to leave early - customized with phulka, tadka dal, yogurt rice and they even found a pickle we asked for. They did all this with a smile. Special shoutout to Chandru and Jagan. Wifi actually worked. Room has adjustable thermostats. No power outages while we stayed. The interconnecting rooms were sound proof (we even had music playing in one). As someone with OCD, i even checked the beds for bedbugs and felt comfortable using their sheets and not the ones i travel with. I didn't have to check the bathroom for snakes like i had to do elsewhere. Close to the Divyadesam temples we visited. They also provided meal to our car chauffeur. I hope they grow and expand to all other divyadesams too - i will find a lot of investors if they do so. Another applaudable thing is their conscious reduction of plastic. They only provide mineral water that we ordered in glass bottles.