Phoenix Island Resort

Overall stay & accommodation was good. I have booked 3 rooms tv was not working in one of the rooms. There was no hot water available. Plus, the restaurant is just average, and the time delay was too much if we ordered any food

The rooms are good with all the necessary amenities. The food is average and bit pricy. The resort is surrounded with backwaters and have to get a boat to reach the resort. The staff behavior is good and the pool is clean and has perfect depth. Breakfast options were very less compared to other resorts. Overall a good budget friendly stay.

Not at all a pleasant experience. I booked it seeing all the pictures and when i reached there first thing is the road to the parking is like an off road experience narrow and gutter road and when you finally reaches the parking point you will have to go the actual resort by boat. It’s like 5. 8 min by boat but you’ll have to wait a long time for the boat guy to arrive especially when you’re checking out. They don’t have a specific menu for dinner and lunch, you’ll have to ask everything to the receptionist. There is no phone for the room service. You will have to go the reception/ restaurant for everything. Mini coolbar was empty and they said it’s not available even after i asked about it. The only good thing i felt is the room was really good neat and spacious. And the room boy and receptionist were well behaved and nice. But one other staff i found staring at the guest for no reason that made people uncomfortable. And the pool is big and clean. But finally when it comes to accessibility it’s really tough. Once you reach the resort and if some emergency comes then you will have to call for the boat and wait for them to arrive.

We can reach the location only by boat after parking our vehicle on the other side of the river, in the allotted parking area for this property. Staff are very cordial and their service is very good. Room is big and clean. Surroundings are ill maintained. So premises do not look impressive. Bed sheets were changed on request since the bed spread was not clean. Tap water is salty. There are no proper cloth hangers in the bathroom.

The place and location is fabulous. The food is available based on order and the fish and chicken is excellent. This property is a good value proposition and you need to take a boat to reach the property. The maintenance of the property is not good as clearly it is understaffed

Good place to stay! food is also good.

It is under construction but the rooms were really good

4. Ok

The stay was pretty ok considering the rate. The food was also ok. The hospitality from the staff was excellent. The caretaker guy binay was really good and helpful. The only issue we had to face is that we had to go to the resort by boat. In poovar most of the resorts are accessible only through boats. So if you travel with family and there are old ones with you, then it might be slightly difficult. If its youngsters then no issue. Its more suited for youngsters than.