Guest User
January 25, 2023
this is amazing hotel but lack basic essence of an hotel, first of all after evening no one is at reception or any other office so in cased of any emergency and specially if you are not local you are in serious trouble. i had serious fever and in the middle of night no one was available to give me hlep or guide me to go to hospital or pharmacy. secondly before i depart (from Manchester, UK) i rang them and ask if they have laundry service as well were attending dinner and need our suits to be iron and they confirm that they have , but upon inquiring we found they have no such service. although staff is great very helpful , only if they are available. the buffet breakfast was out of tea bags and i was told it will be there next day ?? i need tea and i need to wait 24 hours. rooms are very nice, comfy beds, shower room although tiny but good enough. very clean and tidy . perfect location.