Hotels Near Holy Trinity Church Kuching in Kuching

this is my genuine review. Location is superb, very near to city center, roughly about 5 mins grab ride (which usually costs about RM4.50-6). Hotel is relatively new so cleanliness is a 10/10. I got a room at level 5, hence i did not experience any noise that disrupted my sleep except honking from vehicles on the road. Do note that the hotel enforces strict rules but imo its reasonable of them to have such rules. Example are no stains to be spotted on bedsheets, else rm50 will be charged. I also like how they use smart technology here. Keyless entry to rooms, and no need to trouble yrself to call the receptionist like many other hotels. They communicate via whatsapp & i have to say their response is quite fast. I asked for an extra towel before and not long after a staff knocked to pass me one. Only thing i would suggest to improve is to not have many staffs lingering around the room for too long. Idk why eveey morning, afternoon, evening and even night, i see the housekeeping staffs outside hahaha. Also do note that there isnt any gym (i think!) and for muslim travellers, the restaurant below serves alcohol but is claimed to serve ‘halal’ food (this is common there). So if you’re like me who takes this seriously and prefer to dine at legitimately halal restaurants, do take note on this. However, there is Anuar Steamboat located about 8 minutes walk from the hotel. do try that out. Overall, i would definitely come back. Reasonably priced, great location, good cleanliness, responsive.

During check in it coincided with a big group. Nobody manages the queue and my ageing parents had to wait for everyone else to check in first before our turn. The receptionist did not specify the floor where my parents, only found out later they put us at different floors, and refused to change room to the same floor for us. We're staying for 4 nights. Staff attitude is bad. Had to validate room keys everyday (receptionist never told us) and the key can only access to the room floor so created a lot of inconvenience to us. Not to mention the lift broke down on the first day with someone trapped inside and the hotel staff didn't seem to have any sense or urgency to resolve the issue. Terrible hotel with terrible front desk. I will not recommend anyone to stay here.

The hotel is very clean which I appreciate. The bed is also comfortable. However, I can see some black stains on the bed sheets, hidden from view. The room is a triple room, marketed as one queen size bed and 1 single bed. However, the ”queen size” bed is more of a double bed instead of queen size. In addition, I can see the ceiling, especially around aircon ducts inside and outside hotel room, is starting to mold badly. Management should do something about this. Breakfast is very poor with similar offering on a daily basis. Mostly carbs without much real protein or vegetables. Response to service request was also slow. After checking in, I called housekeeping to complain about the safety box. After 30 mins, I called again and the person who answered seems clueless. Only after another 60 mins did I receive their response. I think waiting 90 mins is unacceptable!

This is a very new hotel. The room is very clean and has no peculiar smell. The location is also very good. There is a supermarket and a newly opened food center near the center. There is also a newly opened restaurant in the hotel, so it is very convenient to stay here. I will stay here next time. Come again.

Large room with huge selection of free movies to stream. Pool with view of river. Location in heart ot kuching. Breakfast was pretty good.

Harbour View has arguably the best location in Kuching. From here I can walk to Waterfront, Carpenter Street, and Padungan. There is a coffeeshop and 7-11 nearby. Price is in the mid-range. I stayed here for 1 week, had a room with a view of Tua Pek Kong Temple. The lobby is small and doesn't have comfortable chairs. The hotel seems fully booked judging by the huge crowds during breakfast. Cafe Harapan serves a decent buffet and I really enjoyed their hot coffee. But don't expect a large spread compared to the more upscale hotels nearby like Pullman, Astana Wing and Hilton. The only setback is poor wifi connectivity.

everything was amazing, the hotel decoration itself were aesthetic and beautiful which is higher than my expectation (for 3 star hotel), except.. there are parts that are not so clean in the bathroom like yellow stain or sumn. other than that everything was great. hope to see improvement (sental samban pls) next time i go there. thank you

I had a school reunion dinner on 14/9/2019 and it happened that the venue was chosen as to mark our memories of the building history of an ”Roxy cinema” to Roxy hotel and our school which was and still is just opposite the hotel. We used to see movies at the cinema after our Friday classes ended at 12.30pm. The food serves and during the dinner was perfect and affordable The room is clean, bed is comfortable except the layout of the coffee/tea , writing table need to rearrange for better spacing , the hanging of clothes and hangers are not suitable because it looks ugly too with our naked eyes. There is so much more to do on deco to make it a better place to stay. Would like the management to just pay a little bit of services to make guests happy like welcome drinks. The dinning at Cha Cha Restaurant at Level 7, need alot of improvement especially the buffet breakfast - there should be a bit variety of food eg fried noodles, fried rice, a mixture of salad, mixture of 2 fruits cakes/ buns . The waiter and waitress are excellent - tip top service to clear the tables

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

I had a wonderful stay at Raia Hotel. The staff were friendly and attentive, making sure all my needs were met. The rooms were clean, spacious, and well-maintained, providing a comfortable and relaxing environment. The location was convenient, with easy access to nearby attractions. Overall, I’m very satisfied with my experience and would highly recommend Raia Hotel for anyone looking for a great place to stay. Looking forward to my next visit!