Top rated hotels in Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur
4.5/52400 Reviews
Staycation during CNY ! Everything about this hotel is perfect except : 1. Parking lane at Pan Pac, near the exit is very narrow esp for long cars ! Having a hard time navigating the car to avoid scratches. Park no higher than level 4 to avoid the narrow lane. 2. Toilet ocassionally, emits a strange stinky smell due to drainage issues, but was immediately resolved by the technician. Breakfast is just so so.
PARKROYAL Serviced Suites Kuala Lumpur
4.4/51062 Reviews
Good services by check in counter, eventhough public holiday super busy. Got upgraded room with excellent views. Room is very roomy and clean, kitchen with ample amenities and cooking utensils and all working condition. Great batheoom with shower and bathtub and clean towels. Got 2 televisions in room and outside. Overall was a memorable stay.
Pan Pacific Serviced Suites Kuala Lumpur
4.6/5714 Reviews
Almost a perfect stay, with some room for improvement. First, the positives - the hotel is very well located in the heart of the bukit bintang, a short walk from the Bukit Bintang Monorail and MRT stations, and all the usual malls and eateries. The lobby is nice, and it feels spacious (though less so than the neighbouring Parkroyal). The room is also very spacious and well equipped, even with a washer and dryer (no washing powder or detergent provided, so BYO). In terms of cleanliness, I found 2 long strands of hair (not mine) on the room floor when I just entered. I find this a little tough to forgive since they clearly had ample time to clean. I arrived 2 hours before check in time and was told room isn't ready, and the room was only provides at 3pm (their standard check in time) - I can only assume that this means housekeeping would be done thoroughly but this doesn't appear to be the case. The other parts of the room, including the bathroom, were clean. The only other dim spot is the breakfast - a little disappointing considering the price point and number of stars. The only proteins offered were streaky beef (beef 'bacon') and hardboiled eggs. I saw some people served omelettes and I don't know if there is a separate charge for that, but in any case this option was not offered to me nor was I asked. The view from the breakfast place was at least nice. Overall, I recommend this place if you manage to snag a bargain. Otherwise, your money is probably best spent on the other amazing hotels in the bukit bintang area.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.