Guest User
February 20, 2025
With only a single blemish, this was an fabulous vacation that started and ended with an amazing staff dedicated to making our stay as perfect as possible. A month before our trip, I received a call from Katie, who introduced herself as our concierge, and spent significant time with me going through our stay, offering advice on activities and restaurants, and offering to make reservations for us. To be clear, she wasn't selling activities or pushing certain restaurants - she was offering to do the legwork to make whatever I wanted, or needed, happen. For example, I followed up a few days later and asked her to reserve a truck for me for one of the days. She responded within a few hours later with a quote (better than I could have gotten myself) for a truck to be delivered to the resort and then picked up the following day. We went with it and it worked out awesomely. The complimentary airport transfer was undertaken by Huntley, who gave us a quick tour on the way, got our bags to our room, and, most importantly, let us know his local band was playing nearby on Wednesday. (We went and saw the band. They were awesome, playing native music to a very receptive audience (and cold beers for me!)). Upon arrival to the resort, we were greeted by Dawn, another super-friendly concierge who gave us a tour of the beautiful resort and graciously answered question after question. We interacted with Dawn, Katie and the other wonderful concierge staff throughout the stay - always so helpful and nice. As we arrived late afternoon on our first day and wanted to dive the next day, we went to the dive shop right as it was closing. We were told we had to do an orientation/assessment shore dive before we could get on a boat, but that if we did it first thing in the morning when the shop opened, we could make the 10:30 dive. I already knew this was a requirement of the marina, not the resort, so no worries, but this is something I would want to know in advance. We headed to the restaurant, sat at the bar, and had Richie make us his choice of drinks. Fabulous!! I'm going to gloss over the resort itself, as others have covered it well. I want to reiterate that it is spotless, with the staff always (ALWAYS) working hard to make it beautiful. We stayed in rooms 324 and 325, which were second floor oceanfront with a perfect balcony view of a white beach, palms trees and blue waters. I should note that we had a kitchenette, with a four-burner stove, full sized fridge and convection oven/microwave. This mattered to us. A tip - the mosquitos come out after sundown. If you sit on your balcony, you can change the direction of the fan. If you have the wind blowing down at the highest speed, the mosquitos won't be a problem. We interacted with a ton of locals during this stay, often in bars or on water excursions. To a person, everyone told us the Harbour Village BC was top notch. And they were right. The shop itself is run professionally, with their expertise