With a stay at Circle Inn Ao Nam Mao in Krabi (Ao Nang), you'll be within a 15-minute drive of Ao Nang Beach and Ao Nam Mao. This hotel is 12.5 mi (20.2 km) from Khlong Muang Beach and 4.7 mi (7.6 km) from Nopparat Thara Beach.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
At Circle Inn Ao Nam Mao, enjoy a satisfying meal at the restaurant. Local cuisine breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
With a stay at Hotel Adam Krabi , you'll be centrally located in Krabi, within a 5-minute drive of Ao Nang Beach and West Railay Beach. This family-friendly hotel is 7.5 mi (12.1 km) from Khlong Muang Beach and 2 mi (3.2 km) from Nopparat Thara Beach.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a library. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a bus station shuttle.
Make yourself at home in one of the 74 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers.
LLelayunus2024.07.04
The hotel room is incredibly spacious, and I particularly appreciate the private pool on the balcony—no jacuzzi or hot tub, but an actual pool! It's 1.2 meters deep and about 4 meters wide, which is amazing. It would have been perfect if the pool were slightly heated, as it can get quite chilly. The breakfast was also enjoyable. We ended up spending a lot of time in the room and exploring the hotel—it's beautifully decorated with terracotta accents everywhere, which adds to its aesthetic charm.
I also booked an aromatherapy massage at the hotel spa, and it was fantastic, although they seemed understaffed. It would have been better if there were more spa staff available; unfortunately, my husband couldn't join since there was only one staff member at the time.
The location is excellent too—there are plenty of Halal Thai food options within walking distance, and the beach is also accessible on foot. Overall, I highly recommend this hotel! No regrets at all!
When you stay at Holiday Inn Resort Krabi Ao Nang Beach, an IHG Hotel in Krabi, you'll be in the business district, within a 10-minute walk of Ao Nang Beach and McDonald, Aonang. This 4-star hotel is 1.7 mi (2.7 km) from Nopparat Thara Beach and 5.4 mi (8.6 km) from East Railay Beach.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the shuttle (surcharge).
Grab a bite to eat at the Rakhang Thai Bistro, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Make yourself at home in one of the 171 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
BB for2024.08.21
The hotel is conveniently located in a bustling street where you can find local Thai food till late for local food and a 24 hours McDonald's nearby. Two great sizable massage shops are just 5 to 10 mins on foot away. The hotel has a decent gym for people to work out and it operates 24 hours self service.
Outstanding
196 reviews
4.6/5
Price from
Rs 29,941
per night
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When you stay at Sea Seeker Krabi Resort in Krabi, you'll be near the beach, within a 15-minute walk of Ao Nang Beach and Shell Cemetery. This 4-star hotel is 1.9 mi (3.1 km) from Nopparat Thara Beach and 5.3 mi (8.5 km) from East Railay Beach.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 233 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Wwonderlustlana2024.10.05
We were welcomed by a very enthusiastic and knowledgeable staff, Book, who guided us on the areas nearby and ran through the hotel app with us.
Book and Ae are polite, genuine and simply remarkable with their hospitality.
The rest of the staff never fail to greet you, always smiling and engage in small talk with guests.
We took the cliff view and it was a sight to behold. Sunset from the room is a must!
Breakfast spread 10/10.
Activities 10/10.
Convenience and location 10/10.
Clean rooms 10/10
The hotel offers muay thai sessions, pool bar, pool slide, sight seeing, bike rental, surf skate.
Its far enough to silence the Krabi bustling noise by midnight yet near enough to go to massages, Mother Marche and eateries on foot.
Thank you for the wonderful experience and we definitely will be back!
The Greenery Hotel is centrally located in Krabi, a 3-minute walk from Maharaj Food Market and a 2-minute drive from Krabi Hospital. This hotel is 5.1 mi (8.3 km) from Wat Tham Sua and 9.6 mi (15.5 km) from East Railay Beach.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
GGuest User2022.03.24
A friend who has lived in Krabi for 30 years recommended The Greenry to me. I was considering booking on Riley Island and enjoy the beaches (at 2000 to 3000 Thai baht per night). That rins about 60 to 100 usd per night. So grateful I stayed her in Krabi Town. I have gone to Ao Nong beach 3 days in a row. The resturants are great along the beach. I can walk, bike or grab a (Rot Thaw) which is so cheap. The back of it has side seating and it is about 50-60 baht (about $1,50 usd) If you want to go alone than its more. I love this place. Nothing fancy but the owner Bang speaks English and they have a great staff. There is an elevator and stairs for their 4 floors. There is no iron or blow dryer. Bring your own. They do not serve breakfast but from what I can see, they must have before Covid. Have grace as these hotels get back on their feet. I paid 500 Thai baht per night. That's $15 per night. The rooms are a good size. There is lovely outdoor tropical seating/tables and chairs to sit under ceiling fans. It's worth it! This may be my regular place to stay. Lot's of highly rated restaruants and cafe's in walking distance. Very Covid safe and Sha approved!
With a stay at Riverside Hotel in Krabi (Downtown Krabi), you'll be within a 10-minute walk of Crab Sculptures of Krabi and Maharaj Food Market. This hotel is 10.6 mi (17.1 km) from Ao Nang Beach and 10.2 mi (16.4 km) from Nopparat Thara Beach.
Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.
Breakfast is available for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and complimentary bottled water, and housekeeping is provided daily.
GGi_Se2024.01.17
For one night stay is good. Too noisy for and too much noisy people next doors, but maybe it was this night like that.
When you stay at Panan Krabi Resort in Krabi, you'll be connected to a shopping center, within a 10-minute walk of Ao Nang Beach and McDonald, Aonang. This 4-star hotel is 1.7 mi (2.7 km) from Nopparat Thara Beach and 5.5 mi (8.8 km) from East Railay Beach.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by D-Plee Thai Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 199 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
VVALENTIN SADYKOV2024.06.09
Great hotel. The breakfasts are decent and will please you. The room has a good layout with a free shower and a washbasin. Two pools with towels. A climbing wall and a small but spectacular gym. Cleanliness and silence, I recommend it.
When you stay at Centara Ao Nang Beach Resort & Spa Krabi in Krabi, you'll be on the beach, a 5-minute drive from Ao Nang Beach and 6 minutes from West Railay Beach. This upscale hotel is 2.3 mi (3.7 km) from Nopparat Thara Beach and 3.5 mi (5.7 km) from Ao Nam Mao.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 179 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
GGuest User2022.06.16
Centara Ao Nang is a decent mid sized property right on the Ao Nang beach. We stayed here for 4 nights from 5th June 22 till 9th June. For 3 nights we had a Pool view Premier deluxe room in 3rd floor and last night we had a pool access room in ground floor. Rooms are decent sized, Sleep quality good. Linens, towels clean, no issues there. We had two connecting rooms. The property has two pools, one centrally placed huge pool with slides and the other a smaller one near the beach with a beach bar. The breakfast spread is decent but gets monotonous after two days as menu is almost same. Staff very polite and helpful. Overall great place to stay in Krabi at this price point. Spa Cenavaree is very good. Don't go for cheap ones available outside since the service here is way better. Recommended for stay with family.
When you stay at Sand Sea Resort in Krabi, you'll be on the beach, just steps from West Railay Beach and 5 minutes by foot from East Railay Beach. This beach hotel is within close proximity of Phra Nang Cave and Princess Lagoon.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Sunset restaurant, a beachfront restaurant which features an ocean view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the beach bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Krabi? This hotel has facilities measuring 215 square feet (20 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 123 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
GGuest User2024.04.07
Stayed here before and bungalow was lovely, this time I was disappointed. Bungalow was far from deluxe, everything is old and tired looking, beds had rips in them and the 3rd bed provided for my daughter was disgusting and hard. Bungalow was tiny and we could hardly move or get into bed with a third bed in the room.
Bathroom was very basic and far from deluxe, had mould and a vile smell of sewage.
Reception staff were lovely and friendly.
Porters were polite and friendly
Restaurant staff left us unimpressed, we went for a meal and they started closing the place down before we had even finished our mains at 9pm, no offer of dessert and they told us they needed to cash up so could we pay (even though we were still eating).
Pool area was littered with rubbish which I informed receptionist about but they just left it to blow off onto the beach. One of the pools on the east side was filthy.
Location is amazing but I’m not sure I will return to this resort again.
Also people need to be aware when booking that it’s a no alcohol rule, you can buy wine from supermarket to have with you meal but the hotel doesn’t serve alcohol which I totally respect based on their religion.
Located in Krabi, Banyan Tree Krabi is a 1-minute drive from Tubkaek Beach and 5 minutes from Hong Island. This 5-star hotel is 10 mi (16.1 km) from Ao Nang Beach and 13.1 mi (21.1 km) from West Railay Beach.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy a satisfying meal at The Naga Kitchen serving guests of Banyan Tree Krabi. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 72 air-conditioned rooms featuring private pools and LED televisions. Rooms have private balconies. Satellite programming along with video-game consoles are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
GGuest User2024.07.07
Without question, the most wonderful hotel we have ever stayed at. With our own private villa and private pool overlooking the ocean and Hong Island, we were literally in paradise for our stay. Being welcomed with an incredible view at the hotel lobby, we were greeted by the warmest of staff who were so helpful. Not just with things at the hotel but organizing airport transfers, day trips and anything else we needed. Krabi was great but Banyan Tree, Krabi was sensational. The breakfast buffet has absolutely everything you could wish for, including a make-your-own Bloody Mary/Mimosa station! The Saffron restaurant was exquisite with exceptional cocktails of which I had never heard of and the spa is something out of this world. The hotel looks, feels and even smells amazing every corner you turn. Lighting around the beach bar and beachfront: stunning. Day tour on a private longboat: stunning. Banyan Tree, Krabi: stunning.
Outstanding
155 reviews
4.6/5
Price from
Rs 145,753
per night
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.5/5
Excellent
GGuest UserDeparting from Phuket, AW's big boat + speedboat takes nearly 3 hours, passing through several scenic spots on Phi Phi Island. If the weather is good, it is pleasant to enjoy the sea breeze along the way.
Email in advance to inform the time to go to the island, and the hotel staff will pick you up after arrival. The service is not bad. The overall environment of the hotel is pristine, and the beach 🏖️ and the sea water are very beautiful. The breakfast is also good, with few varieties but the taste is okay. I also enjoyed the beautiful sunrise 🌅 and the starry sky that cannot be seen in the city 🌃.
There is a rocky beach at the entrance of the natural resort next to it, where you can snorkel. If you swim out, you can see a large school of fish, but because there is no coral, the overall underwater scenery is not good, but it is good to walk from the hotel. It is very close and enough for children.
Go to the right along the beach after leaving the hotel. There is a food stall with delicious food. There are many boat bosses who take the business of snorkeling at sea. Generally, the long-tail boat charters 1600-1800 baht for 4 hours, which is a good price. Because it was my first time to go snorkeling, I chose the hotel's diving center for the sake of being conservative. The Italian guy who received us was very nice. The price was a bit expensive, but it was safe. The black guy who took us out to sea was also very good. He took the children to snorkel and said that they saw Nemo.
The only drawback was that there were too many mosquitoes. Each leg was bitten by at least a dozen bags, which were very itchy, and the skin stress reaction would cause big lumps. I hope the hotel can have a solution here.
GGuest UserThis is the third time I have stayed at this hotel, and it is the first time after the epidemic. I have always been very satisfied with Apple One Day Hotel. The rooms are spacious and clean, and the beds are very comfortable. Great location, close to 2 beaches. The service at the front desk is top, and I especially commend Satayu and Suttirak of the front desk. They are friendly to all guests and help them in many ways. In addition, the tourist information desk in the hotel lobby is absolutely satisfactory. The business is good. The staff lady Enus can speak multiple languages, even fluent Chinese, I like book day tour with her. The scenery of Krabi is amazing beautiful, the hotel facilities are also very good, and the swimming pool is beautiful. There are biscuits and potato chips in the room every day for free. Next time I come to Krabi, I will definitely continue to stay in this hotel.
GGuest UserWe stayed in a chalet suite, which was a great size. The rooms are spotlessly clean and rooms attended to daily. I'm glad we chose this room as I can imagine it's a bit of a trek uphill to the rooms further back. The bed was rock hard but not uncomfortable. The shower was always hot and powerful, which I loved. The grounds were always clean and tidy too. The WiFi in the room is a bit on and off but works great at the pool and cafe. You can also connect your phone to the smart TV. The pool is really nice and peaceful with a bar to order food and drinks. They do bogof cocktails at happy hour too. The breakfast was very average. Everyone could find something to eat but nothing special. For this reason, we did eat out for breakfast after a couple of days. They have an omelette station, streaky bacon, toast, cereal, fruit, Thai food etc. One day we ate at the cafe and I was left fuming at how long we had to wait for our food. There were 3 staff on duty but we were the only people in the whole cafe. We waited over an hour for a basic meal and then when it arrived it was wrong. I had ordered fries with my burger and I waited 90 mins just for fries which i had to eat separate to the burger. No cutlery either. The location was perfect. Right around the corner from the night market and not a long walk to bars and restaurants. The busier street can easily be reached by tuk tuk on the corner for a cheap price. Overall, it was a great choice and would return.
550 LemonsKids club close, and room not enough cleaning, breakfast not much choice. Can't sleep on night, sounds from neighbours on high floor moving stuff whole night. มีคนมาเคาะประตูสองครั้งห่างกัน 1 ชม. เสียงเคาะอะไรไม่รู้ดังมากตอนตี 2 โกสปะคะถามจริง ปกติมาอ่าวนางบ่อยมากแต่รอบนี้คือหลอนสุด ไม่เหมาะกับการนอนคนเดียว ห้องฝุ่นเยอะมาก
DDavid MosherWe had a wonderful stay at this well maintained hotel. The pool was amazing and close to the beach. Staff were very friendly and it had a standard hotel breakfast. Booking of activities were possible form the front desk. The location was great for watching the sunrise. One downside was the day tours that drop hundreds of people right next to this hotel’s beach. We just moved to the amazing infinity pool for peace and quiet. Something to consider if you are looking for a quiet beach all day.
GGuest UserWe stayed here for 12 nights in march 2023. We have no bad things to say about this hotel - the rooms are lovely, the pool is amazing with beautiful views of greenery and the sunset. Breakfast is very peaceful as you sit looking out over the view, and was quiet each day we ate. We tried the floating breakfast one morning which cost 300 baht (around £7.50 for 2 people). This was lovely and felt very luxurious. There is a free shuttle to and from the beach/high street however we decided to rent a motorbike from reception which at first we were sceptical about getting it up and down the hill with 2 people on but we did it multiple times a day with no issues. The staff were very helpful, sorting our airport transfers and motorbike quickly, and the maids were very kind too. Overall we would highly recommend staying here if you are in the area and want to stay somewhere with luxury for a good price. Thank you, Andakiri!!
FFlyer53297We had a 3 day stay at Nadivana Serviced Apartments. We booked a small room which was at the back of the property which we didn't mind at all. The room was clean and large with a great shower. Coffee available in the room and if you wanted there were all kinds of things in the ”mini bar” available for purchase rather than running to a store. It's a bit further away from the beach but there are shuttles every 2 hours going to the beach and it's nice to be away from all the heavy tourist activity anyway. We were able to try some different beach areas which suited us very well. Simen the owner was very helpful with questions about the area, Thailand, or even to help with minor issues in the apartment. The pool is very nice and we loved it! It has a small pool bar where we sat one night and chatted with other occupants. The food was very good at dinner and the breakfast was a great value as well. We thoroughly enjoyed our stay at Nadivana and would book it again if were were to return to Krabi.
BBewty RequireVery good service The area in the room and the balcony in front of the room are non-smoking. Can only smoke in front of the building There is a watchman at night. There is a coffee shop in front of the building where you can sit.
GGuest UserWe stayed here for 4 nights. The hotel staff were all amazing and very helpful. They collected us from the pier with our bags and carried them directly to the room, and the same leaving the island. The hotel is all individual tree top cabins. This can be a hike/long walk up a hill to the room depending on which one you stay in. The hotel is located on the beach with a private beach which is lovely. You can walk across the beach for 3 minutes to the main path around Phi Phi. 5 minute walk from the hotel to restaurants/shops. Taking 15 minutes to walk to the pier. Or you can get a tail boat taxi directly from the hotel beach to take you around the island or day trips. The hotel’s breakfast was 5/10. The average buffet style breakfast. The pool bar doesn’t exist when we were there and doesn’t look like it has been open in a long time. The rooms were cleaned everyday. I would not recommend the hotel for young children or people with reduced mobility.
DD’Gone InternationalHotel itself is really nice, location is great; right at the center and best part is, the noise doesn’t get to the room so if you decide to stay-in it won’t bother you despite being right in the middle of the action. The pool’s size is enough and the kind of “infinity pool” has a great view to the bay. Straight Access to the beach and bars and have lots of green and the villas rooms you feel you are in the jungle. I stayed at the superior room within PP Princess although is just next to PP Charlie… room was not big and no balcony but was enough for my 3 nights stay. My first impression at reception was really bad, they need to work on ‘Customer Service’ the woman at reception had a long face and an attitude, then she could not find my paid reservation and she was demanding me to pay again — she got really rude when I refused and I showed her it shown as paid. She rolled her eyes at me and left me there without saying a word to get her manager. Manager had a better attitude and she accepted it was hotel’s mistake and apologized. Once arrived to the port, staff from hotel help you with luggage (see photo). My favourite part of hotel was the pool!! Hotel offers some excursions although around the island there are lots of agencies that offer better pricing and more options, just stroll around to compare. I didn’t get the breakfast, only paid for the first morning and to be honest the quality and variety could improve — not bad but there other better options at a walking distance. They have another “secret pool” which entrance is by the beach and is on a higher level (see photo) some rooms have direct access to it — I found that area was a bit neglected and old hence I preferred the main pool.