Guest User
November 22, 2024
This must be the worst holiday experience I've ever had. The hotel caters mainly for golfers, and they take priority over all other guests. On more than one occasion the Buffet Dining restaurant Adult Section was closed to other guests to cater for golfers. The same restaurant was also shut altogether, without any notice,and guests had no other option than to go to al la carte restaurant, with fixed menus. The bar staff were very slow, and often walked straight past your table without a glance. Nearly all of the hotel facilities were shut, and after our first week the staff took away 98% of all sunbeds. Our room was placed on the 2nd floor,with no lift, I am registered disabled and had an awful lot of trouble managing stairs, tui was aware of my disability. The entertainment was almost nil and not very entertaining. The pool bar service was ok the first week, but almost non existent the second. The rooms and the hotel itself were very clean, and that is possibly the only good thing I can say about the hotel and its area. I would not recommend this hotel to anyone.