Avra Imperial Hotel

"We stayed in a deluxe suite with a pool for 7 days. The room was somewhat run-down and felt quite old, unlike the photos online. Cleanliness was also subpar, likely due to the room's age. For example, there was mold in the grout between the bathroom sink and surrounding tiles, and the floor was cracked and always felt dirty. The sofa was white but very dirty, with faded colors and grime. The room's soundproofing was poor; we could hear conversations from upstairs in the bathroom. Furthermore, although the hotel advertised an all-inclusive package, they were very strict about bottled water and meal times. Each person was only allowed one bottle of water at a time, and it wasn't delivered; we had to get it ourselves from the bar. We were rushed around for meals if it was even slightly late, and the staff became quite rude. We had a small baby traveling with us, and although we requested a crib during booking and reminded the hotel via WhatsApp, there was no crib in the room. We waited over an hour after check-in before an extra crib was provided, disrupting the baby's sleep. In short, our experience with the hotel was subpar; the facilities, cleanliness, and service were not worth it."

Galini Palace Resort Hotel

Villa Gereoudis Sea View Rooms Pool & Bar

Euphoria Resort - All Inclusive

"It was my first time staying in an all-inclusive hotel. The hotel was modern and well decorated. The service was excellent and the food was delicious. The restaurant was open at almost any time and there were basically no restrictions. The kids loved the water slide. Although it was not big, there were not many people and they could enjoy it. Unfortunately, the temperature was relatively low in early May and there was a strong wind. Although the outdoor swimming pool was beautiful, it was not very swimmable."

Selini Suites & Waterpark

"We stayed here with our kids in June and had a fantastic experience. The food was amazing, the rooms were great, and the water park was a huge bonus. Our kids absolutely loved it and spent hours having fun there. The Kids Club was one of the highlights of our stay. Ugne created the most beautiful face paintings, and our children never wanted to leave without a new masterpiece on their faces. Frida ran the mini discos, which the kids looked forward to every day. They always came back with huge smiles and had so much fun. Overall, I would highly recommend this hotel. The only downside was transportation. The bus schedule can be quite difficult to work around, and taxis to Chania can become expensive quickly. Other than that, everything was wonderful and we would happily return.❤️"

Aphea Village

"We stayed here as a couple in June for 5nights. The pool area, public areas and gardens are immaculate! We stayed in room : apartment 51 which was at the top of 4 steep flights of stairs (not good if you’ve got mobility issues!!) We were slightly disappointed when we entered there was a strong musty smell, although the walls had been painted, the kitchen area was tired, with scrapes and small chunks missing on the worktops. It looked grubby and shabby. There was also no kettle which meant we ended up having to buy one at the local supermarket!! When I mentioned this to the lady on reception, she said that they don’t leave them in the rooms, you have to go ask her as they don’t leave them in the rooms. I’ve never heard of that before !!! And it certainly didn’t cross my mind to ask at reception when it was an apartment with equipped kitchenette that we’d booked. Rare to have a hot shower and the bathroom was shocking. The bath was rusty, stained and made me not want to step into it. We were told that the rooms / apartments were undergoing renovations and we assumed they hadn’t visited 51 as yet. It also lacked patio furniture out the front. That would have been a nice touch. Views were absolutely stunning over the town, harbour and sea from Upstairs. The bar and pool are owned by/ run separately from the hotel and the food / drinks were lovely. Pool immaculately clean and maintained. Overall, a relaxing short stay (if you overlook the tiredness of our apartment)"

CHC Galini Palace

"We had a wonderful family stay at this 5 stat hotel. the food was excellent and the service exceeded our expectations. the staff was friendly and the rooms was very clean. we highly recommend this hotel for a relaxing family vacation and would happily stay here again."

Xristinas Seaside Apartments

Alonia Hotel Apartments

"We returned to Alonia after a seven-year interval and it was just as lovely as before. The beds are very comfortable. The firm mattresses seemed new. The beds were very large, being made of two singles pushed together. We had AC as well as a fan so we were comfortable all through the exceptionally hot weather (32°). The pool was great and the food from the bar was very tasty and generous. The WiFi was good. The staff treated us like old friends and were attentive and helpful. We will certainly stay here again."