Guest User
October 8, 2023
I have almost never written a Ctrip review, and this is the most serious one. Very very very not recommended
1. The location does not match the description: The hotel claims to be in shark bay, but in fact it is still far away from the real shark bay. It is not accessible by swimming or walking. You have to take a taxi boat to get there. Taxi boat costs about 1000-1500🐷/person/time;
2. The hotel room is very small and shabby: the hotel facilities are very old and the linen is not very clean. The villa doesn't even have a chair or table. When you return to the room, you can only sit on the bed. You can only eat in the outdoor pavilion after buying something, but the pavilion is full of bugs and mosquitoes.
3. The hotel has no service at all: the front desk phone cannot be reached, and will never be reached! If you want any service in the room, you have to go to the front desk. If you want tableware, sorry, you have to walk to the restaurant to get it yourself. If you want a towel on the beach, you have to go to the front desk to get it. The distance is very long, and the waiters passing by won't do anything for you or call the front desk. The most exaggerated thing is: During the stay, Ctrip’s calls to the hotel to help coordinate room issues never got through. In the end, they called me and I took my mobile phone to the hotel front desk to answer the call.
4. Don’t have any expectations in the restaurant. First of all, the environment is a mess, and secondly, there are very few dishes, so there is no consumption.
5. I have not experienced SPA, but judging from one of the top 10 spas in the world that I experienced in Samui, forget about Thai spas, they are low and expensive, and they can be beaten by any group purchase in Shanghai.
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