Hotels Near New Top Collection Suits in Koh Samui

The hotel , like many , is no longer a new Thai troika : a little scratched interior, a mediocre cleaning (blacked balcony door, shower cabin); rather scarce and uniform breakfast (which is not very typical); Problems with hot water (it is just warm, it was only a few times hot). 90% of the guests are tourists from Russia. In addition, the spacious rooms, no deposit, friendly staff, convenient location (to the center in a hurry step of 15-20), a warm pool with clean water. The problem with beach towels, judging by previous reviews, decided : now their sufficient number and they are new (on the labels is the date of issue 01.20). Baik rented near the hotel, left a deposit of 100 dollars. No problem with return. If you are swimming in Chavenge, I would recommend going to the beach not through the nearby hotel, but through the main entrance (out of the hotel and left 300 meters). But on the beach (in February) there were tangible waves and a little pulled into the sea. Therefore, with children, I think, it is better to consider another area. Also, if you don 't want to rent a bike, between the beaches are riding songeo (as I realized, before sunset as public transport, after sunset as taxi), once went to the beach of Boput, gave for two 140 bucks.

The Mercure Samui, is hands down one of the most spectacularly positioned hotels on the beautiful Chaweng beach. At just one year old it is also the most beautifully landscaped and furnished of the many hotels we have been so lucky to stay during our travels. The team who maintain and care for the hotel and clearly understand the importance of guest services is outstanding. From the wonderful management of Nat and Nina, to their beautiful staff of whom there are too many to mention and the amazing reception team of, Sira, Bella, B and Daris, there was nothing that they didn’t do to make our stay as perfect as possible. We wish we could name them all. Everyone was wonderful! We had planned a seven day stop over here on Koh Samui as we came to the end of two months travelling in Europe. We chose the Mercure and Koh Samui on a whim as hopefully a restful place to unwind. We couldn’t have asked for more! We only wish we could have stayed longer! The breakfast each morning was a buffet with a chef station for selecting items that could be made on request. The restaurant team at meal times and at breakfast was cognisant of my wife’s gluten intolerance and catered for her with excellent alternatives. They were brilliant! We had not considered a return to Koh Samui before our arrival but all that has now changed. We will indeed return to the Mercure for the pure joy this wonderful hotel provided us during our stay. The beach is one of the cleanest and calmest of the beaches we have visited in Asia. Travel too and from the Samui Central mall or down to Lamai is inexpensive and extremely well serviced by small buses that pass by the hotel at least every five minutes and cost just 100 THB. The rooms are beautifully furnished as you would expect from such a new hotel. The beds very comfortable and the bathroom excellent. A fabulous shower! We stayed in pool access room, 2005. It was a real treat to be able to walk into the beautifully clean and well appointed pool whenever we felt the need for a refresh. Access to the pool and the beach was easy from all rooms with plenty of shady deck chairs available. The three bars, on the beach, in the pool, on the rooftop of the restaurant, offered happy hour times that varied between venues. As you can see from this review, we loved the Mercure on Koh Samui. We are already planning a return visit!

Das Hotel liegt etwas abseits am Chaweng Beach was aber auch Ruhe bedeutet. Mit dem Taxi kommt man für ca. 6 Euro in die Stadt (hier unbedingt die ältere, super nette Dame gegenüber am Ausgang fragen. Ein besseres Taxi findet man nicht). Hotel ist mit Sicherheit nicht mehr das neueste, aber alles ist sehr gut gepflegt. In den Zimmern funktioniert alles und die Betten sind auch gut. Fitnessstudio ist sehr ordentlich für ein Hotel, das Frühstück und Abendessen sehr gut. Liegen sind sowohl am Pool, als auch am Meer ausreichend vorhanden. Der Strand gehört sicherlich zu einem der schönsten und ruhigsten in Ko Samui. Das Personal war auch super nett und freundlich! Sehr gerne beim nächsten mal wieder. The hotel is not directly at the main Chaweng Beach, which also means peace and quiet. You can take a taxi into the city for about 6 euros (definitely ask the older, super nice lady opposite at the exit. You won't find a better taxi). Hotel is certainly not the newest, but everything is very well maintained. Everything works in the rooms and the beds are good too. Gym is very decent for a hotel, breakfast and dinner very good. There are enough loungers by the pool and by the sea. The beach is certainly one of the most beautiful and quietest in Ko Samui. The staff was also super nice and friendly! Very happy next time again.

This is my third time staying at Samui mermaid. Can not fault this resort, it’s just what I need to recharge my soul before flying home. I stayed the deluxe side with its own pool and it’s worth spending the extra pennies if you enjoy having a pool all to yourself 😊 Stay are lovely as always, location is brilliant, views are amazing. All n all if you want somewhere to chill out, relax and recharge your soul before flying home then this is the place to stay! I will definitely be coming back again x

We stayed at this newly built hotel for 5 Nights in October 22 which is usually OFF season (instead of offering for free upgrade they asked us 300 Thai bath for an upgrade). the hotel is extremely beautiful, but location is not good, even for 7/11 Shop you need to walk for 15 min up and down hill. there is no restaurant for dinner outside the hotel. No free shuttle to main shopping area (Central Sumai). rooms are nice and clean (no coffee creamer though they send you COLD milk in your room). there are few areas that need to be improved. House keeping is average. All the staff is very polite and helpful. we had free buffet breakfast which was bellow Average. our stay was long 5 Nights and during our stay we never ever had HOT tea or COFFEE. it always took at least 15 minutes for them to serve you coffee. Breakfast scene is pretty chaotic . pools are very very nice and clean, they have very small private beach. but the view from each room specially the lobby is to die for. overall i will still give it 8/10

Away from the hustle of central Chaweng, so is a good spot to be based for quiet times and used as a base to explore the island. Beachfront pool villas are nice, large and great views of the ocean. Private pool is a bonus and well worth the upgrade. Hotel was busy when I stayed and everyone seemed to be happy and enjoying themselves. The pool isn’t the largest but plentiful for the amount of rooms. Don’t forget, there are the villas with private pools, so a fair number of guests will be in their own area. Access to the beach is not directly in front of the hotel, but that’s a good thing otherwise I would be hearing everyone in front of my villa each day. Access is the side of the resort just past the restaurant. Along this stretch of beach has a few other hotel bars and restaurants to eat and drink in and if you head to the furtherest headland point, and head inland, you will come across a handful of bars and restaurants. As many people have said, the hotel is next to a road - but like most hotels in Samui, it’s just the design of the island. You can avoid the main road for your walk to the local area by going along the stretch of beach. And when you are on the island, why wouldn’t you want to walk along the beach?! So don’t listen to those comments about nothing nearby. If you want the hustle of the nightlife, Chaweng central is 15 minutes away. Get on the shuttle or order a taxi for 300thb. It’s a 4 star hotel, trying to get back to some kind of normal after covid and over time, I am sure the owners will reinvest their money to make improvements where some other guests have commented about in other posts but I do think it is dependent on the room type you book and/or are assigned as most of them are fine. Give it a go, it is worth it. I’ve been to many hotels over the years - more than the average Joe - and it’s only recently where I’ve checked in and out of two hotels on the same day in all these years.

We had the most amazing 3 days 2 nights spent at The Ritz-Carlton Koh Samui and we are so glad we made the decision to stay here for our honeymoon. The service provided by the staff was exceptional and greatly appreciated. They have demonstrated outstanding service which truly made a difference. Their attentiveness and hospitality made our experience even more memorable. Special mention to the Reservation Manager, Gine Castillo Aguenza and reception officer, Yady for their hospitality. Little touches such as the double room upgrade, bouquet of red roses, evening cocktail drinks at the lobby, cake in room, daily activities and the shuttle bus to Chaweng Beach did not go unnoticed and these are what made Ritz-Carlton Koh Samui so special! We look forward to returning in the near future!

I read many reviews about this resort and studied the Mantra Samui website, but never learned until after I booked (4 nights stay) my room that they had cancelled , during Covid, the regular shuttle that took guests down the hill to Fisherman Villa. I learned this because I called the hotel before my trip to ask some questions and also ask how to reserve a place on their shuttle. The resort does have one auto/driver that will drive you down to the bottom of the hill if it is there, and if it is not picking up someone at the airport. The shuttle delivers you directly to the bottom of the hill, is pretty much is just a local road. Then you can wave down a taxi and negotiate the price. Some fun! The Mantra Sumai should update their website to say the regular shuttle has been cancelled, and replaced by their maybe available one car. Continuing my story... We booked a massage at another hotel that is about 20 minutes away, and gave ourselves one hour to get there. So the night before we reserved to get the ride down to the bottom of the hill for the next day afternoon. When we went to reception, we were informed there was an accident, which was a flat tire, and the tire 'might' be fixed in half an hour and then another 20 minutes to get back to the Mantra. They apparently felt no responsibility to contact us. Just wait for the guests to show up and then tell them. They felt no responsibility to call the driver for any update. They then offered to call a taxi, but that would take about 20 minutes to arrive. Also when you call a taxi there is no opportunity for negotiation. My hour was dwindling. Well 20 is better than maybe 30 + 20 minutes. So they called the taxi. Luckily the Mantra driver showed up after 15 minutes, and the taxi was cancelled. My conclusion, after all the interfaces with reception, is they have a poor sense of responsibility and lacking the ability for logical thinking to provide a good guest experience. There are other examples beyond the above. Our suite room was in good condition, and everything functioning. Well, except the phone did not work, but I did not need that. The suite has a king size bed and a separate built in bed in the back of the living room. OK, so 4 people can stay. But the flaw in the suites is there is only a 2 person love seat to sit on. There is no chair, and no desk. It is no fun to use your laptop when the coffee table level is below your knees. A simple 4 leg table for a desk, and a simple chair would be nice, and not cost very much. They do have an on-site co-work room somewhere, but I did not use it. I think it is an extra cost and I did not have that much work to do anyway. The highlight of the Mantra Samui was the included breakfast. There are many cooked to order choices plus a buffet of juices, fruits, cereals, yogurt, pastries, and several breads you can toast yourself. We tried every item on the breakfast menu and all were nicely done and tasty. Very good coffee and tea made to order i

We booked a suite with one bedroom and two balconies. It’s big enough for a small family. Cleaning service comes every day. Kind stuff, prompt service. There is a small beach in the front of the hotel. A few restaurants around, including one in the resort. Big C and Seven 11 nearby.

This is a luxury resort. Our Jacuzzi deluxe ocean view room is beautiful and comfortable, good in size with a jacuzzi hot tub in the balcony. The hotel gives quests the warmest hospitality, from carefully made welcome desserts, fruits, snacks, and more than you can drink, nice brands of tonics, sodas, and fruit juices, and those will be refilled once every day. In some promotion booking plans, quests can have a set of free afternoon tea for two, however, it is enough even for 4 persons. All services are nice, and many extra items can be provided on request. The hotel has 4 restaurants, all have beautiful ocean views, with very nice settings in very relaxing atmospheres. The hotel has 2 infinity pools, and one beach, with comfortable, creative pool chairs. Everything in this hotel is really enjoyable, and we had a wonderful time during our stay.