Golovanov
December 9, 2024
Staying at this hotel was a test, not a vacation. When booking a room, it was written that the pool and restaurant were not working, but in reality, there was just construction going on all over the hotel. Workers with carts, without carts were constantly walking past our room, looking into the room. The noise of repair work, and we just came on vacation, to enjoy the green area and silence, as stated on trip.com. interfered with rest, sleep of the baby, who is only 6 months old. They refuse to reimburse and return the money, they refuse to move to another room. The room is dirty, because you constantly drag construction dust from the street. By the way, the pool was not launched on time.
People came, looked at all this and left. We also moved out 2 days earlier, since we no longer had the patience to stay in this hotel and wanted pleasant memories of the vacation.
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