Hotels Near Heart Shape & Elephant Care Samui in Koh Samui

This is a luxury resort. Our Jacuzzi deluxe ocean view room is beautiful and comfortable, good in size with a jacuzzi hot tub in the balcony. The hotel gives quests the warmest hospitality, from carefully made welcome desserts, fruits, snacks, and more than you can drink, nice brands of tonics, sodas, and fruit juices, and those will be refilled once every day. In some promotion booking plans, quests can have a set of free afternoon tea for two, however, it is enough even for 4 persons. All services are nice, and many extra items can be provided on request. The hotel has 4 restaurants, all have beautiful ocean views, with very nice settings in very relaxing atmospheres. The hotel has 2 infinity pools, and one beach, with comfortable, creative pool chairs. Everything in this hotel is really enjoyable, and we had a wonderful time during our stay.

Centara Life Samui have renovated an existing building and added new areas as well. They opened Aug 18. We found there were a few 'teething' issues but still enjoyed our stay. Staff are so friendly, nothing was a problem. Breakfast selection was good however, more Asian inspired and not as good as others we've stayed at but I'm sure this will improve with time. Nate and May looked after us very well. Cleaning staff were so friendly and happy also. Ladies in reception did everything possible to improve our stay contacting maintenance and technician as soon as we spoke to them, issues were fixed immediately. We booked direct using Centara1 card (15% off, joining free) but also had opening special as well. I hope we can get similar prices next year! We have stayed with Centara in Chang Mai and Kata Beach, they are all very good resorts. Centara Life may get a little overcrowded this time next year(I hope not), they only have 1 pool, you have to walk to beach but there is a building underway on the beach for Centara Life customers.

Hotel is conveniently located with easy access to everything in the centre of Chaweng. Rooms are in good condition, even towels were new and pure white. AC worked perfectly. Normal water pressure. With the window facing the lake I did not hear the noise from Samui Central mall, where they have live performances of musical bands. Staff was nice & cooperative.

For a backpacker, it truly doesn’t get better than this. I stayed in a private double room and it was fantastic, clean, modern, with all the amenities you could want (plug sockets by the bed, hangers, hair dryer, balcony and drying rack). The pool area was a lovely place to sit and I regularly got up for breakfast before 8am. I’d typically be the only one awake at this time. For a sunbed, you’d better be at the pool by 10am for a good spot as it does get busy. However, there were some downsides. I booked 6 nights and although I loved it, the construction noise from the plot of land next door was unbearable. 8am to 8pm, drilling, banging, hammering, shouting. You could hear it from the pool too, so not exactly the “relaxing” stay I could’ve got by staying in a resort 2 doors down. I was also disappointed that the beach terrace was closed for the duration of my stay. They said maintenance was working to fix it but I never saw anyone working. I was really hoping to sit on those hammocks over the ocean. The WiFi also cut out every day and I needed to get a new passcode 4 times throughout my stay. Not great for remote workers. Although; staff were friendly, food delicious, and great nightlife vibes in the heart of Chaweng Beach. Definitely would stay again… but not until that construction is complete.

We stayed in a King Pool View room which was very spacious, clean and comfortable. Amaya Restaurant was excellent. There were many options for breakfast and the meals were great. Prego Italian Restaurant was exceptional, both in terms of food and service. Couldn't fault any of the Amari staff. Fantastic service and friendly smiles from everyone including Management, Reception, Restaurant staff, Spa staff, Road Crossing staff, Maintenance and Housekeeping. Special mentions go to the lovely hosts Wee and Keng who went out of their way to make us feel welcome and helped us with anything we needed to know. Also Noung who we nicknamed ”the hardest working man in Thailand”. He never stopped as he worked tirelessly in Amaya Restaurant and around the hotel grounds. The resort was a little away from the hustle and bustle but an easy walk into the centre of town. Would recommend Amari to anybody thinking of staying at Chaweng and look forward to returning there in the future.

We stayed at this newly built hotel for 5 Nights in October 22 which is usually OFF season (instead of offering for free upgrade they asked us 300 Thai bath for an upgrade). the hotel is extremely beautiful, but location is not good, even for 7/11 Shop you need to walk for 15 min up and down hill. there is no restaurant for dinner outside the hotel. No free shuttle to main shopping area (Central Sumai). rooms are nice and clean (no coffee creamer though they send you COLD milk in your room). there are few areas that need to be improved. House keeping is average. All the staff is very polite and helpful. we had free buffet breakfast which was bellow Average. our stay was long 5 Nights and during our stay we never ever had HOT tea or COFFEE. it always took at least 15 minutes for them to serve you coffee. Breakfast scene is pretty chaotic . pools are very very nice and clean, they have very small private beach. but the view from each room specially the lobby is to die for. overall i will still give it 8/10

I read many reviews about this resort and studied the Mantra Samui website, but never learned until after I booked (4 nights stay) my room that they had cancelled , during Covid, the regular shuttle that took guests down the hill to Fisherman Villa. I learned this because I called the hotel before my trip to ask some questions and also ask how to reserve a place on their shuttle. The resort does have one auto/driver that will drive you down to the bottom of the hill if it is there, and if it is not picking up someone at the airport. The shuttle delivers you directly to the bottom of the hill, is pretty much is just a local road. Then you can wave down a taxi and negotiate the price. Some fun! The Mantra Sumai should update their website to say the regular shuttle has been cancelled, and replaced by their maybe available one car. Continuing my story... We booked a massage at another hotel that is about 20 minutes away, and gave ourselves one hour to get there. So the night before we reserved to get the ride down to the bottom of the hill for the next day afternoon. When we went to reception, we were informed there was an accident, which was a flat tire, and the tire 'might' be fixed in half an hour and then another 20 minutes to get back to the Mantra. They apparently felt no responsibility to contact us. Just wait for the guests to show up and then tell them. They felt no responsibility to call the driver for any update. They then offered to call a taxi, but that would take about 20 minutes to arrive. Also when you call a taxi there is no opportunity for negotiation. My hour was dwindling. Well 20 is better than maybe 30 + 20 minutes. So they called the taxi. Luckily the Mantra driver showed up after 15 minutes, and the taxi was cancelled. My conclusion, after all the interfaces with reception, is they have a poor sense of responsibility and lacking the ability for logical thinking to provide a good guest experience. There are other examples beyond the above. Our suite room was in good condition, and everything functioning. Well, except the phone did not work, but I did not need that. The suite has a king size bed and a separate built in bed in the back of the living room. OK, so 4 people can stay. But the flaw in the suites is there is only a 2 person love seat to sit on. There is no chair, and no desk. It is no fun to use your laptop when the coffee table level is below your knees. A simple 4 leg table for a desk, and a simple chair would be nice, and not cost very much. They do have an on-site co-work room somewhere, but I did not use it. I think it is an extra cost and I did not have that much work to do anyway. The highlight of the Mantra Samui was the included breakfast. There are many cooked to order choices plus a buffet of juices, fruits, cereals, yogurt, pastries, and several breads you can toast yourself. We tried every item on the breakfast menu and all were nicely done and tasty. Very good coffee and tea made to order i

We stayed for 4 nights in a beach front pool villa. Celes resort has two parts to it, an old and a new part. They both have their own driveway entrance. We stayed in the new part and it was blissful. It has a spacious airy feel, with high rooflines, peaceful well maintained gardens. Speakers in the gardens playing faint beach style music has you walk the main pathways. The hotel pool in the new part overlooks bophut beach and also has a bar and lots of deck chairs and umbrellas around the pool. The breakfast has an excellent selection. The best I experienced this holiday. The old and new Celes share the same breakfast area. You can sit at the beach, or inside. Lots of staff available if you need any assistance. Our villa was superb. The king size bed was way bigger than a king size. The biggest bed I have ever experienced in a hotel. The room is very spacious, with a large day bed at the from window which overlooks the villa pool and bophut beach. The bathroom is large, with a bath in front on a full length window which overlooks the beach. You can draw the blinds if you wish for full privacy. The villa also has a number of items in the mini bar, including beer, that are free of charge and replaced each day by housekeeping. The villa pool is massive and perfect temp, there are sections in shade if you want that, or full sun. A very large couch/daybed with lots of cushions and a counter levered roof for some shade. Two seperate deck chairs and an umbrella over it. There are stairs and a lockable gate so that you can access the beach directly from your villa. The beach in front of the villa is lovely, so peaceful and glassy in the mornings. We had one day of rain and wind, but apart from that it was magnificent. You can walk about 10 mins along the beach to fishermans village where lots of top quality restaurants, cafes, shopping, massages can be found. The hotel also has a free shuttle twice a day that can take you to fishermans village or Chaweng if you wish. We dined in the hotel restaurant for lunch one day and the food was excellent. We hired a scooter and parked it at the resort with no issues. I highly recommend this resort, if you’re looking for some peace and quiet, then this place is for you

We booked a suite with one bedroom and two balconies. It’s big enough for a small family. Cleaning service comes every day. Kind stuff, prompt service. There is a small beach in the front of the hotel. A few restaurants around, including one in the resort. Big C and Seven 11 nearby.

We had the most amazing 3 days 2 nights spent at The Ritz-Carlton Koh Samui and we are so glad we made the decision to stay here for our honeymoon. The service provided by the staff was exceptional and greatly appreciated. They have demonstrated outstanding service which truly made a difference. Their attentiveness and hospitality made our experience even more memorable. Special mention to the Reservation Manager, Gine Castillo Aguenza and reception officer, Yady for their hospitality. Little touches such as the double room upgrade, bouquet of red roses, evening cocktail drinks at the lobby, cake in room, daily activities and the shuttle bus to Chaweng Beach did not go unnoticed and these are what made Ritz-Carlton Koh Samui so special! We look forward to returning in the near future!