Brunton Boatyard - a CGH Earth Experience

Amazing service and hospitality a d genuine concern shown by Mr binulal the executive housekeeper. He resolved the issues immediately and with a big smile always. He is a well educated and respectful person. The bot ride was really good. Food was good as well

Excellent services. Very good view from room and Special thanks to chef pranav to arrange special and tasty food at very short notice. Will recommend every one to come once and see the level of hospitality. Once again thanks to chef pranav. Thanks once again to all staff

Arriving we were not aware of the surrounding area. Lots to see and quite safe. Don’t be fooled…go for a walk and see more!

Very unique property with good staff and amenities. Worth the stay and the sea facing rooms are good.

Visited the hotel last month at the time of Onam. Attended the authentic Onam sadya. Probably the best I had in my life and revived me my mom's handcrafted Onam recipe's. The team was spledid, especially Vyshak, Ashwin and Kevin was remarkable with their job. Would love to visit again😇

I contacted the hotel by email over 6 months before arrival requesting a sea view room and to be at the opposite side to the very noisy ferry that docks directly alongside the hotel. The hotel stated that they had rooms available. Two weeks prior to arriving I again repeated my room request by email. In both emails I stated that I was happy to pay any price premium over the standard room. On arrival we were given a non sea facing room and the room could not be nearer to the ferry which runs constantly from 6am to 10pm. The noise from the ferry causes noise and vibration in the near room. Despite my complaints the only concession I received was another room away from the ferry. I was not given a sea facing room. The excuse was that there was a conference starting the day we departed from the hotel. The manager was very ineffectual asking me to forward the emails that I had sent previously. I did this without any response. The hotel was not busy with guests on the two nights we stayed, the restaurant was again not busy. The inner garden area and tea room were sectioned off and a large marquee was being erected. The hotel did not notify that facilities were unavailable owing to the oncoming Conference. The staff at the swimming pool did not approach us to ask if we needed any drink etc during a 2 hour period of relaxing on sunbeds. Having stayed at the hotel previously in 2008 I was disappointed by the decline of management and booking staff. They spoilt my previous good memory and current stay at the hotel. I will not stay again.