Guest User
March 2, 2024
We arrived in the small hours, half-dead on our feet and were met with a warm, generous welcome which lasted the whole week of our stay. The photos didn't capture the charm for me so I was pleasantly surprised. With regards to the rooms, a delightful daily ritual was seeing the towel art creations of the chambermaids. Tropical Sunset is headed up by Remo, and I've never met a hotel manager so dedicated to making sure every need is met. From getting the best deal on day trips - we bathed with turtles, swam with dolphins/went snorkelling and took a cultural tour of Stone Town. He was always checking in with you and trouble-shooting every step of the way. He's a real asset to the hotel. Also Mohammed and his team Bertram and Angel were equally warm, memorable and great company over breakfast. From the evening menu, I recommend the seafood curry for a taste of local cuisine made with love and care. The hotel pool is compact and tranquil however there wasn't enough shade for my pale skin so I really enjoyed visiting the sister hotel for a couple of days, bagging a shady, windy spot from which to look at the sea and sink into my book. Another star staff member is Masaai Frankie, again checking in on your wellbeing at the end of an island adventure. I'd say what sets it apart is the lovely home away from home feel and a core staff of people who take pride in their jobs, going the extra mile to give you a enjoyable stay.