Quality Inn Hotels in Kissimmee

I took my 9-year-old grandson to Disney World and randomly picked a hotel that accommodated our needs and schedule. The price was reasonable, so I booked for 3 nights. We got there a day early, so I took a chance and went to the front desk. Asking (Joe) if they had accommodations for our extra night. He said absolutely! He was so nice and helpful and made sure all our needs were met, made sure we got fed and made sure we felt safe. The room was extremely clean and comfortable. The next day we met Howard at the front desk. He was just as nice and accommodating for the next 3 nights. He took special care with me and my grandson. The complementary breakfasts could not have been any better. And I mean a full course breakfast with a lot of choices. Every evening after arriving back at our room, the room was had been beautifully cleaned. I was extremely happy with our entire stay. I will stay at this Quality Inn again for sure. I HIGHLY recommend this HOTEL to ANY and EVERYONE. Thank You Joe and Howard for our nice stay and you guys taking such good care of us. Looking forward to our next trip! Jan and Patrick

This was one of the worst experiences for my team to stay at a hotel. First of all the guy that works evening shift on Wednesday 08/07/24 was super rude to my employee as well as me. I was trying to call the hotel and he kept picking up the phone and hanging it up refusing to answer the phone. Who does that? No one needs to be at the front desk that behaves like this. Then when my employee got there he was rude to him as well. Then when I called to speak to the General Manager in the morning they refused to let me speak with them and asked me why I wanted to speak to the GM. That was Ruta that refused to let me speak with the manager. We won't be coming back to this hotel EVER AGAIN. I hope people read this and keep moving to another hotel because the stay was not worth all the hassle. And just in case you want to find the reservation it was under James Warren Room 229. Didn't bother to apologize but just tried to cover over their unprofessional behavior by placing the blame on my team. PLEASE PICK ANOTHER HOTEL. Then they tried to blame everything on my team to cover up their rude behavior and this was my response: Now you want to lie on our team and try and cover up your staff and their rudeness by trying to blame my team? Now I see why your team behaves the way that they do because you cover for them by placing blame on your customers?? Are you seriously kidding me. We have pictures and proof of the whole episode and it was All RECORDED BY VIDEO SO YOU CAN HEAR EVERYTHING! I was actually on the phone during the check in so you are busted in your accusations. I am taking this further and since you want to lie about the incident I am reaching out to corporate and will turn the video in to corporate so that they can see that your behavior and comments are unacceptable. Don't worry about my team coming back to this hotel because your behavior as a manager is unacceptable. Instead of just apologizing you want to lie on my staff. You should be ashamed of yourself. I have footage and further more what does that have to do with someone at the front desk picking up the phone and hanging up over 10 times in my face? My staff was not even there when this happened. How do you justify that????????

With a stay at Quality Inn & Suites Heritage Park, you'll be centrally located in Kissimmee, a 10-minute walk from Osceola Heritage Park and 12 minutes by foot from Osceola County Stadium. This hotel is 0.8 mi (1.4 km) from Silver Spurs Arena and 4 mi (6.5 km) from Kissimmee Lakefront Park.Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.Grab a bite from the grocery/convenience store serving guests of Quality Inn & Suites Heritage Park. A complimentary continental breakfast is served daily.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 112 guestrooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

The hotel is not far from several Denis parks, and is close to the sea world and Ole. There are hardware in the hotel, but the quality of the hardware is worse than those of the big hotels. But the win is cheap, there is breakfast, so the price is still very high. There are a lot of guests staying, breakfast is needed to eat eggs early.