Yamamizuki Urara Tsutaya

One of the main highlights of our visit to Japan. A modernised traditional Ryokan with fantastic friendly customer service and outstanding food. Our room had the added bonus of its own hot tub with views of the mountains. The hotel is situated directly opposite the train station (but no noise from trains etc) making access to the villages and walks of the Kiso valley easily accessible. Faultless - would definitely recommend but you will need to book well in advance.

We felt very welcome here. A very genuine Ryokan experience, everything I had hoped for. The food presentation was amazing, it was a great opportunity to try out a variety of dishes and they accommodated my daughter's 'no meat' diet with ease.

This ryokan is absolutely spectacular. It’s a small establishment with an incredible attention to detail. The tatami rooms are both comfortable and traditional. The staff changes seamlessly from day to night furniture while you are having the most incredible dinner or breakfast. The food is something else: gourmet with passion. What an experience. Kiso is a great base to explore the valley and its routes. It is delightfully void of noise and luxury shops. The ryokan is directly in front of the train station and we just had a fantastic time. Probably the best memories of the whole trip.

We got there after a tough day’s hike on Nakasendo. Arrived earlier than expected but no problem with checking us in early. Very nice owners and staff members. Room was big and charming, with nice details eg dressing table. The public bath is nice and tidily kept. Loved the massage chair outside the bath area. Dinner (kaiseki) was amazing, great selection of sake, breakfast (Japanese) was even more plentiful. Not many rooms, so had a nice personal touch to things, not a massive operation. Small onsen ryokan, but super charming and perfectly formed. Would definitely return.

We stayed one night while walking the Nakasendo Trail. Located across the road from the train station and close to a convenience store. Most rooms have shared bathroom facilities; we took a larger room with an ensuite bathroom. Lots of space, comfortable futons and efficient wifi. There are gender segregated onsens on-site, these are of the smaller size. Staff were very friendly and accommodating. The highlight was dinner, which was simply outstanding and equal to a top city restaurant. And breakfast was pretty good too. Highly recommended.

We asked for an authentic Ryokan experience and I’m pretty sure that’s what we got. Kiso doesn’t have a lot going for it ( needs to be borne in mind it hammered with rain for the whole of our 48 hr stay!) but this property is a jewel. Located across the road from station and also next door to a small supermarket and tourist information office. Owners and staff could not be more helpful, not much English spoken, but enough. Room was initially a shock but staff turn the living area into sleeping area whilst dinner is being served , and then back again in morning. Bath on ( optional) open air terrace looks rustic but is high tech ( like toilets) self filling and kept at a constant heat. Same could be said of room , traditional tatami matting & futon , but also wi fi ,fridge , tv, coffee machine . Room is small so we were glad when we transferred luggage on first morning for next stay. Traditional clothes are provided and you can dress for dinner and breakfast , it is not compulsory but nice to do so , The food is magnificent around 12-15 small courses at each meal all beautifully presented and carefully served ( not much by way of translation but all seemed lovely) . Drinks are also available at extra cost at dinner. Meals at set times : dinner at 6 , breakfast at 7;30 or 8. On day 2 you can choose between American or Japanese breakfast, we had no hesitation in choosing Japanese. Shoes have to left outside at all times.In a cupboard, they are then laid out for you in morning. It is handy for the station , some people did much more adventurous hikes to Magome and Tsumago but this involved military precision transport planning that was beyond us, so on a very wet day we went by train to Narai , a nice old post town , that was sufficient. This is a beautiful property that is definitely 5 star , the locality was perhaps not for us but no hesitation in recommending the Ryokan.

My husbandand I, and our son and his wife had a lovely stay here in January, to accommodate us while we hiked a small preserved section of the Nakasendo Way. It was our first stay in a ryokan and it was delightful surprise. We stayed two nights, our rooms had a nice view overlooking the valley, and had private baths on our balconies. The food was an adventure, delicious and beautifully presented, so many small and precious dishes, brought out one after another, by the gracious host. The hosts were very gracious and took excellent care of their guests, and we enjoyed our visit very much.