Guest User
October 22, 2024
First of all I should point out that the title is not a reflection of the hotel overall which is one of my favourites and most regular locations which is why I was so disappointed with the standard of my room on this visit. We had a family room with our 7 year old granddaughter but it was dusty on walls, curtains light fittings and bed head and I don’t mean just thin dust but thick and easily visible but thankfully the bed itself was clean and fine. The bathroom was again below par with no hand towels, mould round the bath and shower and both plug holes full of hairs. This isn’t the standard I’m used to at Village which led to my disappointment. It’s a shame because everywhere downstairs was immaculate, staff were friendly, value is excellent and the breakfast every bit as good and plentiful as usual. This visit won’t put me off the hotel and I’ll gladly stay there again but I think somebody needs to have a word with the housekeeping!