Hotels Near SCIENCE PARK in Khon Kaen

รู้สึกไม่ประทับใจในการบริการอย่างมากของพนักงาน... กำลังอาบน้ำ น้ำไม่ไหล แชมพูยาสระผมเต็มตัว ในห้องพักไม่มีโทรศัพท์ต้องออกมาโทรษัพท์ที่ ทางเดินฟอร์ หาพนักงานโอเปอเรเตอร์แจ้งว่าน้ำไม่ไหลพนักงานถามว่า พักตึกB หรือเปล่าค่ะ คือเราไม่รู้หรอกว่าเรานอนตึกไหนบอกไปว่าอยู่ห้อง309ค่ะ พนักงานแจ้งว่ามีน้ำห้องอื่นไม่ไหลเช่นกัน เดี่ยวรอช่างขึ้นไปแก้ไขนะค่ะ แล้วก็เงียบไปนาน จนต้องไปขออาบน้ำห้องแม่ 310 น้ำไหลปกติ และเช็คเอ้าท์ แจ้งพนักงานว่าพี่รอน้ำนานมากจนต้องไปอาบน้ำห้องคุณแม่ที่จริงถ้ามีบางห้องที่น้ำไหลหรือมีทางแก้ปัญหาอะไรควรแสดงให้ลูกค้ารับรู้ถึงการขออภัย ในฐานะพนักงานของโรงแรม พนักงานสวนกลับเพื่อพยายามอธิบายและเงียบไปไม่มีแม้แต่คำว่าขออภัยหรือขอโทษจนกระทั้งเช็คเอ้าท์ ****สาระสำคัญของเรื่องนี้คืออะไร ขออนุญาตแชร์ความคิดในฐานะที่ตนเองก็ทำงานบริการเช่นกัน คือการสื่อสารในการบริการ ทั้งน้ำเสียง สีหน้า คำพูด การแสดงออกทางกริยา ต่อลูกค้า งานบริการเป็นสิ่งที่สำคัญ พนักงานบริการควรได้รับการฝึกอบรมให้มีทักษะการให้บริการ ความผิดพลาดเกิดขึ้นได้ แต่สิ่งสำคัญคือคุณจะแสดงออกอย่างไรให้ลูกค้่ารู้สึกว่าคุณกำลังใส่ใจลูกค้า ในความบกพร่องของโรงแรมและเป็นตัวแทนของโรงแรมเพื่อรักษาภาพลักษณ์

Was shocked when we first entered the room as it was old, unlike the marketing photos that were shown on Agoda and in the hotel. The toilet was also badly infested with cockroaches, we had to kill about 20+ small and medium sized cockroaches over the few nights that we stayed there. The reception staff were also unfriendly. We are very disappointed and do not recommend this hotel.

Great hotel. Clean and nice staff. Fun stay definitely. Convenient and nearby all the bars and restaurants….

Very good hotel at a sensible price. Ate breakfast very nice though getting a milk to go with coffee was difficult.Lots of choice and high quality. Ate at the restaurant for dinner and had steak very delicious and only 1300 baht including vat and service charge. Swam in the pool which is lovely but surprisingly cool maybe because it is on floor 28. I would recommend and stay again. Remember this is a modern concept hotel that traditionalists may not favor. Why the bed base is massively oversized l have no idea.

The front desk can speak English, the environment is very good, the morning buffet is simple, RMB 30 with fruit, close to 711 convenience store and Khon Kaen University, 15 minutes to ton tan market and basil, but the room is very poorly soundproofed, I was complained by others when I spoke normally and intermittently, so I didn't dare to take a shower after returning home at night for fear of disturbing others, so I had to get up and take a shower

Good traditional hotel in the city centre. I paid for breakfast this time. Fine though everything a bit cold for my liking. Not sure l would bother again. My Superior room is lovely and big. TV channels for me from the UK are poor. I like this hotel and would stay again the swimming pool is great. The location is excellent.

We stayed at the Mantra Varee for 1 night in May 2019 when visiting the Green Market. We did think that it would be within walking distance to the market but on advice of hotel staff we used a taxi for the short drive! Following a swift check in with the very pleasant staff we were lead to our superior room. Having paid only £16 (with a small promo included) I was instantly surprised at how big it was! In fact every aspect of the room was better than I expected for the price. Stylish decor with a decent bed, shower and wifi. Small negatives would be not a fat lot of storage if staying for more than a couple of days and then there was the bed surround. Looked good but a bit faffy and meant you had to get out of bed twice, visit and you'll see what I mean! On exploring the location of the hotel there's not a great deal in the close proximity. There is a 7-11 roughly 200 yards away and if you walk for 11 minutes you reach the neat little Fairy Mall. We had a mooch here and ate some really decent food in the court. The hotel has a pool and gym, neither of which I got to use but I took a look. The pool was pleasant looking for a quick dip but not really big enough for lengths. The gym was what I would call a token gym ie. small and poorly equipped. We did eat breakfast at the Mantra Varee and I would describe it as very so so. There is very limited choice on offer at the buffet. I had rice soup which was bland and unseasoned. There is a 'nespresso' style machine for coffee with buttons to select all manner of fancy coffees but whatever you press you end up with watery black coffee! I wouldn't choose breakfast as an option unless it was included! On the whole, the Mantra Varee is a good budget choice with an ok location and friendly staff. I would stay here again.

This is the best hotel and great location for nightlife who’s come to Khonkaen. The price is very good , the room really clean and everything is so perfect. I’m definitely come back stay here again 100% . Only 5 minutes walk to the bar and close to everything, shopping mall ,7-11 . Highly recommended for foreigners

I am on way home from visit my wife's family in Kranuan. Need a bed in Khon Kaen 2 nights before early flight to Perth tmro morning. Had a very filling breakfast this morning, just about anything you need, except if you dumb Aussie like me, COFFEE, cereal, fruit yoghurt honey breakfast ... so from 7 11 up the street, I had that stashed in the little room fridge. Snuck it into the restaurant this morning and helped myself to the fantastic service of staff and fresh fruit and COFFEE made a good old mess haha. Once again really good service by staff that should get a pay rise. Even the room cleaning lady was friendly

Good location, convenient, new room, clean and good. Wide bed. Should have a double bed room for 2 people who are not a family, close friends or couples because sleeping in separate beds would be more convenient, especially 2 men who have to sleep in the same room. But the equipment is starting to deteriorate, such as the room door is hard to lock, the bathroom can't be locked, the water drains very slowly.