The only fault of our 5 days was this public holiday in Cambodia where we went from our peace to a delay until midnight. The second point is the arrival at breakfast the next day and nothing and really the staff was not ready for that. I loved the buffet compared to the a la carte choice and without the great handyman I certainly would not have posted such a good review. After asking, they placed us on a table that he cleaned and made sure that we had everything we wanted for breakfast and even more with a plate of croissants and raisin breads. Thank you again for your attention because the girl at the breakfast reception was limited to telling us that's how it is and that's it. A lack of education probably and compared to her colleague that I saw works hard it was not her day or a cruel lack of knowledge of customer service.. I loved this hotel which offers real service, clean, calm, a decent breakfast and thank you for my croissants.
The manager is adorable and masters his subject, he comes to ensure your satisfaction and will do what he can to make your stay even more pleasant. The room is identical to the photo and very comfortable. Small downside for the two girls at the very friendly reception but frankly not at the level each question was a need for research so I think that an internship at the hotel management school would really do them good for the rest of their lives . I have to thank the other man whose name I don't have who is an amazing handyman because he doesn't stop and really I couldn't thank him properly. The young person who takes care of breakfast and cleaning outside the weekend is adorable. I wish her success, she is so friendly and with the fantastic Khmer smile that we all love.
The swimming pool is gigantic and clean which is very pleasant.
I hope to come back for a few days next year because I really had a very pleasant night which turned into 5 almost perfect nights (I will come back to this in my opinion on the evening from Friday to Saturday). The 270 degree view from the 5th floor is so beautiful, I advise you to take relaxation classes or something else.
Last point, only the restaurant menu put me off because it was too high, but that's just my opinion and is equivalent to many other hotels. Thank you for these 5 days
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