Hotels Near Creations By Mom & Me in Kelowna

Everything is good. The service is too bad. And this check-in and check-out time is really not normal Must check in after five o'clock and check out before ten o'clock The point is that this hotel will deduct money randomly! Be careful not to choose this hotel But I feel that this ghost place should be very difficult for anyone besides me to book this hotel with Ctrip. The view of this hotel is very nice. The pool is also very beautiful and big The service is really bad and it's a rogue level I drove from Banff to the hotel which drove for more than four hours and arrived at 10:30 in the evening. Then when I checked in, I told me to ask for a deposit of two hundred Canadian dollars for the pre-sale right I gave her a credit card. Then I took a look at my online banking. More than 320 detained... I asked him what the other one hundred and more were. I didn’t admit it to death. I showed him the voucher. She saw it for five minutes and told me that it was indeed the detained by their company, but she didn’t know what it was. Then I went to the room and started. I was entangled with Ctrip until about 1 a.m. and didn’t even go for a swim. I originally booked this hotel for swimming. Then I told me to give me a reply at 9 in the morning. I woke up naturally at 8:30 in the morning. Wait for the reply. Then tell me The hotel did not deduct my money. It only held me two hundred.... Then I sent the voucher to Ctrip and asked what it was. Then I went to verify it for two hours. During this period, I asked if I could check out later. I was told that it was delayed. There is a tax of 45 USD and 50 room charge. We must leave before ten o'clock and then at half past ten the hotel will come and drive us away, saying that we will not be delayed if we add money. I also told me that there are new guests who want to check in. I'm really It’s too bad. I asked you if the hotel can only check in after five o’clock? You don’t have to draft a lie? I’m really drunk. The service staff in this hotel are like the bandits. At 11 o’clock, Ctrip came to the customer service and told me to verify it. It’s an extra authorization... I really am Spit up. Since I authorized you to tell me in advance! Say two hundred. I deducted more than three hundred and didn’t admit it at the beginning. At the end, I told me that it was all I authorized. I didn’t have the money to hold for you. It’s just that I didn’t do business like this. I told people to hold two hundred and the result was more than three hundred. . Why don't you hold more than 30,000! Said it would be refunded to me within seven working days. It is one thing to refund to me. Your behavior is wrong. Breaking the hotel’s service policy is simply a banditry logic. If you rob someone of your family’s forcible death, you won’t admit it. In the end, all the evidence is displayed. I told me that it was an extra authorization. So why didn't you admit it at first, you are a broken hotel. It's really annoying. It's a big one! And I forgot to say. Why would you give me a two-bedroom suite for my one-bedroom suite? I don’t understand. Did you sell my room? I rely on Why do I need such a big room? My girlfriend and I sleep in separate beds, right? Vomit really The hotel is dying. It’s the same as the room for an 80-90-year-old man. I’m really sorry to have this hotel. I slept for five or six hours at 1,000 yuan. I was held for more than 1,500... Tour. I vomit. The experience is terrible. I came out to travel and encountered this kind of black spot hotel bandit hotel and encountered this kind of bandit customer service staff.

Had a snafu between the off site call centre and Manteo. Front desk supervisor upgraded us on the spot. Beauty suite overlooking the lake. We enjoyed a top shelf lunch in the Manteo restaurant, a fun whisky tasting at the Eldorado, and a great breakfast at the El the next morning with visiting family. Many staff are new but they did themselves proud.

I had a wonderful stay at this hotel! First with the one negative comment: The bed was extremely firm, which was not good for my bad back as I have a physical disability.. Now to all the positives: When I arrived, I discovered they had put me in a room on the third floor and there is no elevator. I explained my physical situation and they were very kind and quick to find me an accessible room on the first floor. They then went above and beyond to help me unload all my luggage from my car and bring it into the room! The staff here are incredibly friendly, kind and helpful! The roo. Was very spacious and clean! The continental breakfast, while not the most fancy food, had a large selection to choose from (hot and cold) and was more than sufficient to start each day with! Last, but certainly not least, their pool and hottub are phenomenal ( totally alleviated the back pain from the firm bed! It is open 9am-10pm, so I could enjoy it multiple times throughout the day! I would definitely recommend this hotel and I am sure I'll be back!

Tobe went above and behind in helping my colleague and I with a multitude of requests throughout our stay. He was warm, engaging and went out of his way to make us feel welcome. Tobe truly made our stay exceptional

The room was recently renovated, and very well featured. The bedroom was nicely partitioned from the rest of the space, and had an excellent bed. The wifi internet connection was quick and consistent despite having multiple devices connected. The location is a little far from the waterfront, but central to the rest of the city and airport.

The staff was very friendly, helpful and accommodating. We had booked a room for 3 beds, but one of our friends was not able to make it. The staff was very understanding and were able to provide us with a 2 bed room. The room was very clean and comfortable.

We just stayed here with a sports team. The hotel seemed to be pretty full, quite busy, but all our staff interactions were really positive. Staff were friendly and helpful and never made you feel overly rushed. They helped our group through the booking process as some got confused, and they applied great common sense to anticipate things and present solutions. There are a couple decor pieces that need an update, mostly I’d say a poor install job during construction of trims and doors, however, rooms were very clean and that’s what matters when staying in a hotel. Athletes found the provided breakfast to have enough options and be truly satisfying in the morning to start their day, and parents enjoyed the attentiveness of staff to ensure hot fresh coffee was always available. I have stayed in a few other hotels in Kelowna and this is the only one I’d go back to. I definitely recommend this hotel.

This is a newer hotel in Kelowna, right along BC 97 near the intersection with BC 33. The rooms are clean, and the hotel's enhanced pandemic protocols are evident - hand sanitizers in common areas. Breakfast is surprisingly not bagged, as in most hotels now because of the pandemic. It's set up more like a pantry, with sanitizers in the food counters. There's a pancake maker, which is a pleasant surprise since a lot of the hotels with breakfast no longer offer this breakfast favorite since the pandemic began. Service is very good as well.

The environment is good, easy to get in and out, there are convenience stores nearby with various buses, good choice, treat people if polite, except for a white lady wearing glasses 10 points politely done in the lobby,

We were greeted by the staff when we arrived. Check-in only took a few minutes. The room was superb. Big and spacious room. We had a king and queen rooms and both has their own toilet and bath. A spacious living room with fire place and a balcony overlooking the mountains and lake. The kitchen has everything you needed. I couldn’t ask for more. The hotel is fantastic.