Guest User
October 20, 2024
+Modern, extremely comfortable room and facilities. +Helpful and friendly staff around every corner. +Generous management: free late checkout, offered a room upgrade and free breakfasts for minor inconvenience with the fan in our room. +Buffets vary every day with on-demand pasta bar. +Good size pool. +Lovely private beach area +Hotel cats +Surrounded by lush tropical gardens +Live music every night +Free ice cream at the beach bar +Great souvenir shopping on the beach huts, just a few steps from the hotel +Hotel shop for essentials +Power cuts are quickly resolved +Wonderful service especially from Eli-Huruma, who went out of his way to make our stay perfect without being too pushy +Delicious hibiscus juice -floor-level rooms adjacent to walkways don't have a lot of privacy in their patios. Recommend higher floor rooms. -quite a lot of seaweed in the area and intense low tide (couldn't see the sea at all sometimes), but that's nature! -wish there were more lounging options around the pool as it's so nice! There's lots of space on the beach but it can also get windy there. Space around the pool is sometimes tight. -although breakfast is officially from 07:00, it takes a while to get fully set up and staffed. Can be a problem when heading out to early excursions, but most of the time it's not an issue. -concierge tours and transfers are charged separately from the hotel, and don't have a clear pricing visible. There was some confusion about how much our first transfer was, as the hotel had quoted us a lower price than what we were asked to pay at the end. All got sorted, though! -the secondary, long thin pool is a bit of a slipping hazard as there's no railings. It looks very cool, though. I'd like to highlight that all the negatives I've listed are extremely minor and in no way got in the way of our lovely stay. I couldn't imagine anyone being disappointed here!