Guest User
February 28, 2025
My experience with this hotel was incredibly positive ( I've been here nine and still maintains the level) . The cleanliness and attention to every aspect at the highest level immediately caught the eye, from the lobby and the entire main building (shisha zone, shops, indoor pool, bar, games zone e.g. billiards, etc.), including SPICE MARKET, clean, comfortable, with the possibility of eating outside (two zones for non-smokers and smokers would be useful), full of various delicacies, but practically unchanged, but able to satisfy with their dishes everyone will find something for themselves. TAMU resturant ....SUPER food it's a pity that guests avoid it because it's worth eating here, maybe it should be promoted in some way life cooking ?? Happy hours? Through the gardens, which were raked and pampered daily, the sounds of frogs give a unique atmosphere. Further on, there is a beautiful, very large, irregularly shaped swimming pool with a cascade, numerous sun loungers with umbrellas, there is also a bar, in the evenings once a week a disco, everything is neat, clean, but the bar needs renovation, but as the hotel manager Mr. Vikram Cheekoory,( you can clearly see that he is very, very engaged) I met several times a day, explained to me, you can see that he pays attention to quality and guests at every step (thanks a lot for showing, some of the rooms after renovation are beautiful, comfortable and deserve 5 *) part of the facility will be renovated from May 2025. The beach, it is vast, clean, cleaned every day, fully functional sunbeds. Still, here a SMALL MINUS the sunbeds cover the entire area, because part of the beach is for LEVEL guests (I fully understand and respect that LEVEL guests must have their own area and there should definitely be no other guests there). Still, such a large number of sunbeds on the MELIA side does not provide comfortable rest, the sunbeds are too close to each other, a big plus is CHILI music in the background, but if there are sunbeds with guests talking loudly, the spell of rest is broken and this causes great discomfort, as well as smoking cigarettes or cigars next to it is not comfortable for others.L A larger zone should be created with a greater distance between the sunbeds. Plus there is a zone for games, e.g. volleyball, board games and cards. The rooms do not disappoint with their size or hygiene, as well as their general condition, which is at a decent level, cleaned really regularly and moreover carefully. An interesting solution, separate areas of houses/rooms with their own pools with plants and frogs, beautifully lit sidewalks pleasantly surprise and add to the atmosphere. What must be emphasized is the incredible work of the entire team! Incredibly full of energy evening performances, who try in many ways to make everyone's time more pleasant (big thanks to CX Ana María Walls Gómez). Waiters, cooks, gardeners, cleaners, service people, who despite being tired always with a smile on their faces