Hotels Near Shiozawa Lake in Karuizawa

West side was around 10 min walk from the outlet mall and took us nearly 30 mins to walk (with a kid) to the East Side Snow Park. Room was just okay for its price - lobby looks better and newer than the room which was a bit old fashioned, yellowish (without a full mirror too) and not spacious. We drove there. For this price point, we would try other hotels next time, like Hilton in the area, given we need to walk a long way from West Side to everywhere, even to the hotel lobby and car park.

The front desk 竹村, on June 18th 10:50, she told us there’s no pick up service after check out (there is), without offering any assistance to deliver our bags to the station. We feel that the staffs are poorly trained when it comes to the hotel facility nor their communication skills. The hotel itself is highly enjoyable especially the hot spring! Everything is brand new and the surroundings are epic! I’m sorry to have to minus one star because of 竹村’s poor reaction to customers’ requests.

The hotel is just a 5 minute walk from Karuizawa station. Take the north exit on the bridge/walkway after coming up from Shinkansen platform, it's the left. There's a tourist info with helpful people at the end of the corridor, and an escalator next to it. Once you come out, with your back to the station, walk straight down the road, and take left at the first traffic light, near the Shell station. The hotel is opposite Family Mart. Staff are friendly and helpful. Room was generous-sized with an ante-room which has a fridge, some storage cupboards and the main room is nice and big with a good-sized bed. They provide 2 bottles of water. You can take day trips to Naka Karuizawa, Shiraiito Falls among other destinations using the bus service outside the station. It's a lot easier if you have Suica card or you will need to carry many 1000 yen notes. On the way back you can you can stop off at Kyu Karuizawa and walk the streets of Old Ginza. It can also be reached by foot, takes about 25-30 minutes.

The location is excellent, next to the ski resort, and very close to shopping malls and stations. You can choose to walk or take the shuttle bus. There are staff at the front desk who can speak English and Chinese, so you can check in easily even if you don't speak Japanese.

It is easy to understand because it is close to Karuizawa Station and is located on the main street. However, it is difficult to understand the entrance of the hotel, but I wondered if I should enter from the restaurant. Only standard double rooms are available for dogs. It's pretty narrow. It feels like a stylish business hotel. The bed is comfortable. There is a large dog gauge toilet sheet and a butt wipe. The bathroom and toilet are in the same room, but they are large. I was interested in the toilet. Should I remove the toilet seat when cleaning? The amenities were in a cute cloth bag for two people, but there was no toothbrush in one cloth bag. There are 2 bottles of mineral water in the wine cellar. It's a pity that there is no pot. It would be nice to have a water server that can produce hot water without a pot. There are 2 coin laundry machines. Ice maker, juice and alcohol are sold by themselves. The restaurant is delicious, but the amount of dinner and morning is large, and the contents are covered, so it seems that you will get tired of staying for consecutive nights or using it frequently ... The taste is strong (good compatibility with alcohol) Even for people with small children I was there, but maybe my kids aren't likely to eat it. Dessert also has an adult taste. The restaurant is very cold near the entrance and on the window side and requires a coat. All the staff are kind. It is cheap considering the food and convenience for the price. Especially recommended for those who want to enjoy the whole of Karuizawa and enjoy Spanish cuisine. I want to use it again.

We stayed at this hotel recently and really appreciated the stay. The stay actually started off bumpy with some misunderstanding of our reservation that had us cramped into a small room with no possibility of adding a roll-away. The young woman who checked us in said there was nothing she could do, so we took her for her word and proceeded to our room. When we got to our room, we realized that we would end up with a disastrous stay contrary to what we were expecting--a wonderful and serene one--as the room was way too small. When the bell person (Rajesh) brought our luggage, we informed him, that the room would not work for our family of four. Though it was not his responsibility per se, Rajesh immediately went to work to seek out any other options we could have to accompany us and, long story short, he helped us stay in a bigger room that was more appropriate--though considered a downgrade. The fact that a bell person would go out of his realm of responsibility to meet our needs was truly appreciated allowing us all to fully enjoy our stay. We ended up having dinner and breakfast at the hotel restaurant and fully appreciated the friendliness and service of the restaurant staff as well as the healthy, delicious, and local foods that were served. There is no doubt we would return to stay there again thanks to Rajesh and his excellent customer service!

I come to Karuizawa every year. This time I chose Mori Four Seasons Villa Hotel for two nights and I was very satisfied. The room is very tidy, the wooden floors are spotless (I don't really like carpets in hotels, they always feel unclean, I prefer floors that look clean, but unfortunately most hotels have carpets), and the kitchen and bathroom seem to be new. The dyson hair dryer and le labo bathroom supplies are top-notch. The most comfortable thing is the bedding. I don’t know why it is so soft and comfortable, full of enveloping feeling, but not hot. It feels like it is breathing close to the body. After asking the boss, I found out that it is a double-layer cotton yarn made by hand using traditional Japanese processes. The cost is very high. It's high, that's why it's so comfortable. I've already asked for the brand information and placed an order in the store, haha. The furniture and decoration in the room are in line with my taste, Nordic fusion Japanese modern style. It was an early spring night and it was still a bit cold in Karuizawa. It was the first time for the children to experience the stove in the room. The flames were very beautiful and the room warmed up in no time. We had dinner next to the nearby Hoshino Onsen on the first night, and had a BBQ bonfire in the yard on the second night. The children were very happy. The building we live in has a large yard and an outdoor wooden floor terrace. Sitting on the outdoor terrace, we look at the scenery of the forest in the yard, Karuizawa in spring, the air and night are so comfortable. The hotel also has employees cleaning the rooms every day at noon. The boss can communicate in Chinese without any barriers. Karuizawa is really suitable for vacation. The experience of the villa hotel is completely different from the ordinary hotels in the past. I like it very much. I will try it when I come back in a different season next time. The owner's wood fired restaurant.

One of the hotels I don't want to teach a few of them. I renovated the place where it was the original 々 store and was in the hotel, but I had a good sense and stayed in New York well, but I feel like I remind you of that time. The size is sufficient and the amenities are substantial. The Japanese room I stayed in also has floor heating, so comfortable and so reasonable hotel is the first time. Usually stay in a foreign hotel chain, but it doesn't pull at all. The staff is also very friendly and polite. I would like to come again.

Booked for 2 nights. This hotel is extremely beautiful, very European-style (but there is no elevator, so it will be troublesome if you have a lot of luggage). The room is very large, and it also provides a lot of supplies (such as nail clippers, straightening/curling irons, etc.). 4000 yen is given as a gift when you check in. 😍, it can be used in hotel restaurants or shops. We had dinner in the restaurant and only needed to top up 1350 yen. It was so exciting! 🤣 It takes half an hour to walk from the hotel to the outlet. It's a straight road and it's not difficult to walk. Nearby is Old Karuizawa, where there are many small shops and restaurants.

We stayed for 2 nights this time on our second stay. 1We stayed in a family room for one night but it was very comfortable with ample size to spend with family 3 people. From the balcony you can see the golf course and Mt. Asama surrounded by nature, and your heart is calm. The hotel here is great with hot springs in the annex. It is very pleasant to be soaked in a bathtub while watching Mt. Asama during the daytime with good weather. The breakfast buffet was firmly equipped with infection measures and I was able to eat with peace of mind. I like it so delicious that fruit juice is added. The hotel staff is soft and only 々 who greets you when you pass. I was able to stay very comfortable.