Hotels Near Shima International Karuizawa Bears in Karuizawa

We stayed at this hotel recently and really appreciated the stay. The stay actually started off bumpy with some misunderstanding of our reservation that had us cramped into a small room with no possibility of adding a roll-away. The young woman who checked us in said there was nothing she could do, so we took her for her word and proceeded to our room. When we got to our room, we realized that we would end up with a disastrous stay contrary to what we were expecting--a wonderful and serene one--as the room was way too small. When the bell person (Rajesh) brought our luggage, we informed him, that the room would not work for our family of four. Though it was not his responsibility per se, Rajesh immediately went to work to seek out any other options we could have to accompany us and, long story short, he helped us stay in a bigger room that was more appropriate--though considered a downgrade. The fact that a bell person would go out of his realm of responsibility to meet our needs was truly appreciated allowing us all to fully enjoy our stay. We ended up having dinner and breakfast at the hotel restaurant and fully appreciated the friendliness and service of the restaurant staff as well as the healthy, delicious, and local foods that were served. There is no doubt we would return to stay there again thanks to Rajesh and his excellent customer service!

It is easy to understand because it is close to Karuizawa Station and is located on the main street. However, it is difficult to understand the entrance of the hotel, but I wondered if I should enter from the restaurant. Only standard double rooms are available for dogs. It's pretty narrow. It feels like a stylish business hotel. The bed is comfortable. There is a large dog gauge toilet sheet and a butt wipe. The bathroom and toilet are in the same room, but they are large. I was interested in the toilet. Should I remove the toilet seat when cleaning? The amenities were in a cute cloth bag for two people, but there was no toothbrush in one cloth bag. There are 2 bottles of mineral water in the wine cellar. It's a pity that there is no pot. It would be nice to have a water server that can produce hot water without a pot. There are 2 coin laundry machines. Ice maker, juice and alcohol are sold by themselves. The restaurant is delicious, but the amount of dinner and morning is large, and the contents are covered, so it seems that you will get tired of staying for consecutive nights or using it frequently ... The taste is strong (good compatibility with alcohol) Even for people with small children I was there, but maybe my kids aren't likely to eat it. Dessert also has an adult taste. The restaurant is very cold near the entrance and on the window side and requires a coat. All the staff are kind. It is cheap considering the food and convenience for the price. Especially recommended for those who want to enjoy the whole of Karuizawa and enjoy Spanish cuisine. I want to use it again.

The hotel is just a 5 minute walk from Karuizawa station. Take the north exit on the bridge/walkway after coming up from Shinkansen platform, it's the left. There's a tourist info with helpful people at the end of the corridor, and an escalator next to it. Once you come out, with your back to the station, walk straight down the road, and take left at the first traffic light, near the Shell station. The hotel is opposite Family Mart. Staff are friendly and helpful. Room was generous-sized with an ante-room which has a fridge, some storage cupboards and the main room is nice and big with a good-sized bed. They provide 2 bottles of water. You can take day trips to Naka Karuizawa, Shiraiito Falls among other destinations using the bus service outside the station. It's a lot easier if you have Suica card or you will need to carry many 1000 yen notes. On the way back you can you can stop off at Kyu Karuizawa and walk the streets of Old Ginza. It can also be reached by foot, takes about 25-30 minutes.

Firstly, if you are afraid of insects, it is recommended to stay in the main building. The forest cabin is really not suitable. Secondly, if you have mobility problems, it is also recommended to take a detour. Although there is a shuttle bus, it is not convenient after all. If you live at the highest point of the uphill like we did, then this place is very suitable for training leg strength.

West side was around 10 min walk from the outlet mall and took us nearly 30 mins to walk (with a kid) to the East Side Snow Park. Room was just okay for its price - lobby looks better and newer than the room which was a bit old fashioned, yellowish (without a full mirror too) and not spacious. We drove there. For this price point, we would try other hotels next time, like Hilton in the area, given we need to walk a long way from West Side to everywhere, even to the hotel lobby and car park.

I stayed in February 2022. I used it in the maternity plan, but I was happy with the service that there were not many other services such as free cancellation fee and family bath. The meal was only delicious dishes that used various vegetables, especially the breakfast was the best, and it was the happiest breakfast ever without complaint. I would like to stay with my child this time.

I really enjoyed my stay at this brand new hotel. Although it has been open for a couple of months, they have kept everything spotless. The lobby with open fire is beautiful and a comfortable area to have a drink and relax. The room itself was also incredibly clean and everything worked well including the WiFi. The hanten jackets were in the colours of the Ukranian flag which was a nice touch. The breakfast was good, as was the restaurant in the evening. The public bath was a nice place to soak after dinner. Service was good although it's clear the team was new and still training - I am sure this will change in time. Small criticim is there was no room service menu in the room. This was fine as it was on the TV but navigating to the menu needed Japanese skills. The architecture and general design is fantastic, as are the fittings and the carpets are just beautiful - same as all new IHG properties I think.

I come to Karuizawa every year. This time I chose Mori Four Seasons Villa Hotel for two nights and I was very satisfied. The room is very tidy, the wooden floors are spotless (I don't really like carpets in hotels, they always feel unclean, I prefer floors that look clean, but unfortunately most hotels have carpets), and the kitchen and bathroom seem to be new. The dyson hair dryer and le labo bathroom supplies are top-notch. The most comfortable thing is the bedding. I don’t know why it is so soft and comfortable, full of enveloping feeling, but not hot. It feels like it is breathing close to the body. After asking the boss, I found out that it is a double-layer cotton yarn made by hand using traditional Japanese processes. The cost is very high. It's high, that's why it's so comfortable. I've already asked for the brand information and placed an order in the store, haha. The furniture and decoration in the room are in line with my taste, Nordic fusion Japanese modern style. It was an early spring night and it was still a bit cold in Karuizawa. It was the first time for the children to experience the stove in the room. The flames were very beautiful and the room warmed up in no time. We had dinner next to the nearby Hoshino Onsen on the first night, and had a BBQ bonfire in the yard on the second night. The children were very happy. The building we live in has a large yard and an outdoor wooden floor terrace. Sitting on the outdoor terrace, we look at the scenery of the forest in the yard, Karuizawa in spring, the air and night are so comfortable. The hotel also has employees cleaning the rooms every day at noon. The boss can communicate in Chinese without any barriers. Karuizawa is really suitable for vacation. The experience of the villa hotel is completely different from the ordinary hotels in the past. I like it very much. I will try it when I come back in a different season next time. The owner's wood fired restaurant.

Our stay at the hotel was great! Being a Marriott Bonvoy member allowed us a nice upgrade for our room. Onsite staff spoke English very well. The room was very orderly and spacious. Also, this Marriott was one of the few hotels I have been to that had the room allergy ready when I told them I was allergic to feathers on the reservation. The free beverages (beer, wine, cocktails, juice, and soda) and hot meals during the membership lounge time were nice. The public bath was very clean and relaxing. The management team went above and beyond! We asked the doorman to arrange a taxi to get to a local restaurant. Instead, he worked with the assistant manager, who told us he would personally drive us to the restaurant (even included a return trip!) The breakfast buffet was excellent and had both American and Japanese fare. I will recommend this hotel to any of my friends or family who visit the area.

We stayed for 2 nights this time on our second stay. 1We stayed in a family room for one night but it was very comfortable with ample size to spend with family 3 people. From the balcony you can see the golf course and Mt. Asama surrounded by nature, and your heart is calm. The hotel here is great with hot springs in the annex. It is very pleasant to be soaked in a bathtub while watching Mt. Asama during the daytime with good weather. The breakfast buffet was firmly equipped with infection measures and I was able to eat with peace of mind. I like it so delicious that fruit juice is added. The hotel staff is soft and only 々 who greets you when you pass. I was able to stay very comfortable.