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Hotel Indigo Karuizawa

Hotel Indigo Karuizawa

4.6/5398 Reviews
I really enjoyed my stay at this brand new hotel. Although it has been open for a couple of months, they have kept everything spotless. The lobby with open fire is beautiful and a comfortable area to have a drink and relax. The room itself was also incredibly clean and everything worked well including the WiFi. The hanten jackets were in the colours of the Ukranian flag which was a nice touch. The breakfast was good, as was the restaurant in the evening. The public bath was a nice place to soak after dinner. Service was good although it's clear the team was new and still training - I am sure this will change in time. Small criticim is there was no room service menu in the room. This was fine as it was on the TV but navigating to the menu needed Japanese skills. The architecture and general design is fantastic, as are the fittings and the carpets are just beautiful - same as all new IHG properties I think.

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