Karuizawa Hotels with Bars

I really enjoyed my stay at this brand new hotel. Although it has been open for a couple of months, they have kept everything spotless. The lobby with open fire is beautiful and a comfortable area to have a drink and relax. The room itself was also incredibly clean and everything worked well including the WiFi. The hanten jackets were in the colours of the Ukranian flag which was a nice touch. The breakfast was good, as was the restaurant in the evening. The public bath was a nice place to soak after dinner. Service was good although it's clear the team was new and still training - I am sure this will change in time. Small criticim is there was no room service menu in the room. This was fine as it was on the TV but navigating to the menu needed Japanese skills. The architecture and general design is fantastic, as are the fittings and the carpets are just beautiful - same as all new IHG properties I think.

Out of the world location with breathtaking views and stark fall colours all around. Sumptuous buffet breakfast though with limited choice for an Indian vegetarian. Luxurious rooms. Lavishly furnished hot spring bath area, complimentary during stay. Free bus shuttle every few minutes to the railway station and nearby important places. On the flip side, (a) lunch buffet in the hotel's restaurant was fully booked; (b) bell service involves long wait and we had to pull our heavy strollers half a km from the room to the foyer on an inclined path carpeted all along making the task very strenuous and tiring.

良いところ １．スタッフさんの姿勢が良く、明るくテキパキ対応されていて、気持ちが良いです。 ２．食事が美味しいです。夕食はフルコースでしたが、予想を裏切る美味しさです。鴨肉は柔らかく、グリーンピースのポタージュは濃厚、デザートのフォンデーンショコラも良かったです。朝食のビュッフェも品数が豊富、味も良かったです。湯豆腐が特に良かった。 残念なところ １．良く手入れはされていますが、やはり築年数には勝てないところもありました。部屋の給換気ファンの音、給湯の量など。 総じて雰囲気も良く、楽しい時間を過ごせました。 ありがとうございました。

Great experience 👍👍👍👍👍 Warm accommodation environment The living room is very warm, there are stoves everywhere, the rooms are simple and cute, warm and gentle boss and wife ❤️ Kind greetings and care also provide great travel opinions, let us feel like a home 🏠 The bathroom is spacious and the bathtub is very comfortable. Service and provide self-funded breakfast 🥣 very delicious. The room is poorly soundproofed. It is easier to hear the sound of the wooden floor. But the homestay has earplugs that can be used. Plus a warm stove, sleep well and be happy all night. Unfortunately, this time there is only 1 parking. I will definitely have the opportunity next time. Visit again 😉😉

I stayed in February 2022. I used it in the maternity plan, but I was happy with the service that there were not many other services such as free cancellation fee and family bath. The meal was only delicious dishes that used various vegetables, especially the breakfast was the best, and it was the happiest breakfast ever without complaint. I would like to stay with my child this time.

We stayed at this hotel recently and really appreciated the stay. The stay actually started off bumpy with some misunderstanding of our reservation that had us cramped into a small room with no possibility of adding a roll-away. The young woman who checked us in said there was nothing she could do, so we took her for her word and proceeded to our room. When we got to our room, we realized that we would end up with a disastrous stay contrary to what we were expecting--a wonderful and serene one--as the room was way too small. When the bell person (Rajesh) brought our luggage, we informed him, that the room would not work for our family of four. Though it was not his responsibility per se, Rajesh immediately went to work to seek out any other options we could have to accompany us and, long story short, he helped us stay in a bigger room that was more appropriate--though considered a downgrade. The fact that a bell person would go out of his realm of responsibility to meet our needs was truly appreciated allowing us all to fully enjoy our stay. We ended up having dinner and breakfast at the hotel restaurant and fully appreciated the friendliness and service of the restaurant staff as well as the healthy, delicious, and local foods that were served. There is no doubt we would return to stay there again thanks to Rajesh and his excellent customer service!

It is easy to understand because it is close to Karuizawa Station and is located on the main street. However, it is difficult to understand the entrance of the hotel, but I wondered if I should enter from the restaurant. Only standard double rooms are available for dogs. It's pretty narrow. It feels like a stylish business hotel. The bed is comfortable. There is a large dog gauge toilet sheet and a butt wipe. The bathroom and toilet are in the same room, but they are large. I was interested in the toilet. Should I remove the toilet seat when cleaning? The amenities were in a cute cloth bag for two people, but there was no toothbrush in one cloth bag. There are 2 bottles of mineral water in the wine cellar. It's a pity that there is no pot. It would be nice to have a water server that can produce hot water without a pot. There are 2 coin laundry machines. Ice maker, juice and alcohol are sold by themselves. The restaurant is delicious, but the amount of dinner and morning is large, and the contents are covered, so it seems that you will get tired of staying for consecutive nights or using it frequently ... The taste is strong (good compatibility with alcohol) Even for people with small children I was there, but maybe my kids aren't likely to eat it. Dessert also has an adult taste. The restaurant is very cold near the entrance and on the window side and requires a coat. All the staff are kind. It is cheap considering the food and convenience for the price. Especially recommended for those who want to enjoy the whole of Karuizawa and enjoy Spanish cuisine. I want to use it again.

The cabin in the forest is great. It is warm and cozy to return to the cabin in autumn. The cabin is very clean. The two of us moved in and found that there were 4 beds. It is very suitable for a family trip. Next year, I plan to bring my parents to enjoy the maple leaves. There are maple leaves outside the window. There is a ski field next to it. After skiing in winter, it should be very happy to return to the cabin. I am very grateful to the short-haired girl at the front desk. She helped us carry our luggage at night and introduced the hotel to us very considerately. When we left the store, she helped us book a bus to Kusatsu. After we left the store, she was worried that we could not find the location of the station, so she ran out breathlessly to give us a map, and helped us mark the specific location of the station. She wrote the boarding time on a small piece of paper for us, which really made us start a happy day~

The town is known for being chic as it counts celebrities, artists, actors and musicians as its residents. The hotel is in that line. The entrance itself is somewhat muted in tone. But staff are warm and friendly. They helped carry our luggage to the second floor annexe (which still has no elevator) and then back down when we checked out. The room was the most spacious (ok, we were upgraded) and it had a humifier. Toiletries were good quality. The restaurant itself is a good French one. It's too bad we could not sample it but we had a taste of it at breakfast. The pastries were so good we ended up asking for more croissant and bread. I learnt later that many of its cooks have gone on to be chefs all over Japan. There is a small gift shop of some jams and honey made on the hotel grounds. Yes, highly recommended.

The staff were very friendly and helpful. The room was clean and comfortable, with all proper amenities. The atmosphere of the whole hotel was cozy, intimate, and quaint, with an interior as one might expect at a country hotel in England. The owner, Chris, very kindly gave us a ride to the train station as we went sightseeing on our first day as well as after we checked out. (Though the walk from Naka-Karuizawa Station isn't too bad if you're going by train; about 15 minutes.) The meals were excellent (breakfast and dinner). There's also a nice garden with lounge chairs where you can relax and take in the greenery. Also, check out the world map in the restaurant which has marked upon it the many countries Chris has visited and lived in, as well as photos from his travels. Another thing we really appreciated was the background music in the restaurant, mostly 60s and 70s British rock, and that the music was always at a low enough volume to allow proper conversation. (Too many places these days just blast the volume on the music.) We would definitely like to stay here again on our next trip to Karuizawa.