Ralph
September 10, 2024
Massive renovation at the time of our stay. No one to check us in at the front desk, waited 20 min and even tried calling several times. We ended up going out to eat and then returning, and finally we were able to check in. Piles of trash in lobby from construction. We were asked to not use our shower until morning as the tile around the tub was still wet. We paid for a king studio and got placed in a small double queen. The fridge in the room was full of previous occupants food and was a mess. I tried to talk to the front desk to complain but sat there for another 20 min while the clerk had a conversation with her friends, never acknowledging me. After voicing my complaints, she was very dismissive and gave me several excuses and zero resolutions. Also our ac did not work. I would avoid this property if there are other options.