Sentrim Elementaita Lodge

I really loved the ambience,the sumptuous fresh food and their customer service. The staff are patient,considerate and very welcoming Just to improve on the internet which wasn't working for the period I was there. I won't mind going back there and recommending it to my friends.

Sentrim Elementaita is in a beautiful location and you feel welcomed as you enter reception with the homely design and beautiful view of the lake. I visited as a solo traveller as part of a group safari tour. It is a large site although we arrived quite late and departed early so I did not have chance to experience the all of the facilities. The accommodation was set out as small lodges and I was fortunate to be allocated a lodge on the lakeside. They were very spacious and had everything that was needed. The beds were comfortable, showers had plenty of hot water and the view from my terrace looking over the lake was fantastic - complete with a stork and a heron not too far away! The food was good and they were kind enough to provide a late lunch for us as our party arrived a little late from our game drives. Inevitably at a location right next to water, there are a lot of flies, but it was not as bad as I expected prior to arrival. We were assured these were just "lake flies" and not mosquitoes and admittedly I didn't get any bites during the time I was there. The staff took a number of measures to control the flies including guards on the lodges, lamps across the site and dim lighting at mealtimes. When I returned from dinner a few had managed to make it into my accommodation but this is to be expected and what not a big deal. The reasons for me not rating this site 5/5 is that the pool water was dirty/cloudy - I didn't have time to use it due to the short stay but I would not have entered it if I had. I'm not sure if it was dirty or if it was some sort of treatment due to the flies but it was noticeable. The other reason is the staff - they could do with a touch of customer service training - nothing major but just lacked the same level of hospitality and warmth that we had received at our previous camp - maybe we were spoiled previously? All in all, an ideal place to stay if visiting Lake Nukuru or the surrounding areas. I would stay again but more as a place to rest my head than a resort stay.