The Ranchland Inn Kamloops

Check-in staff very friendly and room clean. The bed was clean but not as comfortable as some. It was disappointing to hear so much noise during the night with the trains going up and down the tracks. I didn’t realise they were so close when I booked it. They do have a “breakfast” which has a lot to be desired. Plenty of parking and reasonably easy to find. Wouldn’t be in a rush back due to the noise.

Last week we called got their last room was so happy and tired of camping. We arrived, checked in to 218 all went smooth. Then while I went to do my usual check of bugs I found a chunk of toast on the floor, then as the mattress was moved there was more. So I continued in my way checking and all along the headboard between the mattress and box spring was all kinds of debris. I marched down to the office to ask for the room to be cleaned properly along with my pictures of it all! The gentleman didn’t have cleaning staff as it was the long weekend but he grabbed the vacuum after I asked if he had one 🙄and I’d do it myself! He came up, I helped clean it because the vacuum didn’t have a single nozzle to suck only floor brush. Anyways I asked for some form of compensation but the owner wasn’t avail until the next morning after the time we were leaving. Then I emailed while we were on the road with the photos again. The response I got was unfortunately the owner is out of town and would get back to me next week. I’m still waiting. I find it odd that the gentleman who checked us in basically lives there and couldn’t do anything for us?! I just can’t believe that they haven’t even taken the time to talk to me about the incident. Won’t stay there again even if it was a cute room

The motel is very old, smelly and quite rundown. The stairs have many cigarette burns. The air conditioner was very noisy. When we got up in the morning there was a "dumpster diver" sorting garbage. The breakfast consisted of half a muffin, an apple and a yogurt. We were told to take our food back to our room.

If I can give minus stars I would. The room was filthy dirty and everything was covered in dust, we brought the issue to front desk, and asked nicely that we will stay for the night since it’s late but I don’t want to stay any longer so I want refund for the rest of the nights. Not only she refused to give us refund she then told us it’s not their responsibility to clean the dust? And she told us to call booking. Com for refund and when I call booking. Com they told me the property refused to refund. 2 people in our party had allergic reactions after 20th in the room. Coughing and itchy red bumps!! It was horrible, definitely reporting them to heath authorities! We had to leave on the same night of check in to a different hotel, the condition was so bad that we couldn’t even breath properly. Stay away from this dump! Bad bad bad