Jong Won
June 9, 2024
Despite having time left until checkout, the air conditioning stopped working after 8 AM, making us suspect that it was intentionally turned off to make us leave early in the sweltering weather. The cleanliness of the bed was terrible, and I got bitten by bedbugs in multiple places. This issue needs to be addressed. Additionally, the receptionist was extremely rude and spoke in a brusque manner, which made us feel very unpleasant. I recommend staying elsewhere. I am wondering if this situation warrants a refund from the company.