Red Roof Inn Kalamazoo East - Expo Center

Professional staff and clean room.

I am really happy to return to this place because the rooms are clean and the staff are the most friendly and respectful of all members. You are close to US 131. The staff is very helpful when you need them. They have best coffee all day in the office.

My wife and I have stayed at this location for the duration of our visits to her sister for the past 3 years having a pleasant experience. I'm guessing they are under new management due to our past two stays and change of staff. Last stay waited 25 min for staff member to come from back office and unlock lobby door to check in with an extremely unpleasant additude. This time after many attempts to reach front desk for a simple request regarding the motion light and told there's nothing they could do. I said well is Jill working, she usually comes down and does something to temporarily disable or cover.....was cut off and told well she's fired and hung up on. A perfect example that an employee with impeccable customer service and personal skills can make the guests stay a positive experience regardless. You can't run a successful business treating paying customers this way. We've booked somewhere else for our next stay and will never stay here again.

I booked a room at this hotel because it was close to my house, and I was work done on my house. I work third shift and needed a place to sleep during the day. Room was small but clean enough. Staff extremely rude. I worked my 12 hour night shift and went to hotel to sleep. After sleeping about two hours I was awakened and told it was time to leave. I tried to explain to front desk but attendant was super rude. "I don't understand. What has that got to do with me? Check out a half hour ago." Would never recommend and will not return.

Affordable price, convenient and next to a Denny's. The drawbacks: 1: Nice faux Laminate floors, but they need to be mopped. If you walked around the room in bare feet at all, they got dirty. 2) The timer/motion sensor on the bathroom light/fan is annoying. It goes off after 10 seconds of non movement. A problem if you are using the toilet or taking a shower (where you are behind a curtain).

I loved it.

We only needed a one night room and the location was close to where we needed to stay. The overall condition of the room was clean but the bathtub looked like it had a blood stain in the bottom. Some of the linen was stained and was rough. Some of the other people staying at the motel seemed pretty sketchy. We never left our room and we not bothered by anyone. I would not recommend this location.

When we arrived too the hotel they gave us a key too a room someone was already staying in, when we got into our room there was a clump of hair on a towel, the floors were VERY dirty.

The room was exceptionally clean as i had anticipated...the only issue was the wetness smell.