The Westin Ka'Anapali Ocean Resort Villas North

The staff and crew were all extremely nice. The building, landscaping and views were amazing. The access to amenities and beach were plentiful and easy. My only few complaints were the general store closes too early, the parking is sparse and VERY tight especially since your paying daily parking fees. And 1 of the on-property restaurant was not open. These were all minor complaints and did not have a major impact on our stay or experience.

Parking is a Joke! they charged 30.00 a day without notification prior that there was a cost . In addition, the lot was full of employees parking in the clearly designated guest parking and spaces are 90% marked compact with giant SVU and trucks crammed in that take up more than one space. It feels like a cruise ship on land and not relaxing at all. Too many people shoved in a small space and the rooms were not spacious. You are not in control of the thermostat as the facility has highs and lows set that cannot be overridden. Time share presentation was fine the salesman was nice but these people are out of their ever loving mind if they think over 100K a year for 1-3 weeks worth vacations is a "good investment" not to mention huge yearly maintenance fees. Remember folks,you still have to pay for transportation to get to the destination and then food. We will go back to Maui just not with Marriott. Rent a Vrbo instead! We have done that too and it was a much more relaxing experience

I love this resort. We stayed in the other side last time and I do feel like it was nicer and newer. Each one is a little different. I was told at check in that we would have housekeeping every day. We did not. I had to call down a few times to get things cleaned. They came and did it. But there was a lack of communication there. The beach is great here. We watched whales and turtles the entire day from our beach.

Love this resort and have stayed many times. This stay was not as excellent as previous trips in past years. Both bathroom sinks in room were clogged, room was supposed to be cleaned all 3 days but only got 1 day, got sick from fish tacos at Pailolo Bar & Grill. But would stay here again for sure.

I wanted to make sure to write a review as soon as we returned from the Westin Kaanapali Resort North. There are several not so great reviews of this resort out there. We have vacationed at several resorts all over the world and this is, one of our favorites. The service was outstanding! Whether it was more supplies for the room or extra towels for the pool the delivery was so fast, so friendly and they always called to check we got what we needed. My daughter lost a ring and they did everything they could to help us find it. We eventually found it in the room. Pool and spas are spotless. Beach is fantastic. Turtles and great snorkeling right off the back. Only knock would be the prices of drinks at the pool bar, should be better for a timeshare. Big props to Westin/Marriott! We will definitely be back!

We went to this Maui resort to celebrate my wife's birthday and Mother's Day. Housekeeping didn't come everyday and my wife left a pearl bracelet on the nightstand. We left the room for an hour and it so happened that housekeeping had been there. My wife immediately went to the nightstand and it was gone. The housekeeper was next door when we went into our room but when my wife made a commotion and we came out to ask the housekeeper she and the cart were gone. We spoke to security and I tried speaking with the hotel manager everyday but never even got a call back and she supposedly was never in her office. On top of it all we had to go to a timeshare sales presentation and they tried to sell us a $50K package! We will NEVER stay at this resort again.