Hampton by Hilton Hotels in Johnston County

This is my favorite hotel when I’m traveling. I have family in North Carolina, Georgia, and Florida and this is always my pit stop traveling to and from Maryland. YES… the bed and pillows are heavenly soft. YES…the rooms and bathrooms are clean. But what sets them apart is the EXCEPTIONAL customer service they have. I have great conversations with everyone!!! I always catch Ms Barbara (Babs) during the overnight shift. This time I was driving at night and it was dark, cold, and rainy. Ms Barbara’s warm welcome and great conversation made me feel like I was already home. I didn’t get a chance to get breakfast this time and I was upset at myself because breakfast is soooo good. Like so so so good. One time I was there and breakfast was over but Ms. Leanne was sooo sweet and made me eggs, bacon, and maple smoked sausage and told me to make a pumpkin spice waffle. I didn’t even ask, she insisted she gets me something to eat Today during check out, the front desk rep, Sandra and Jamie must have sensed I didn’t get breakfast and kindly gave me a to go bag with an apple and a bagel plus great conversation. I honestly didn’t want to leave I love this place. Sorry for the long review.

This was our second visit to this property and both times it was a five star experience. We travel with our medium sized dog and appreciate the reasonable pet fee - $50 for up to two nights—which is about the cost of a kennel. Some HI’s profess to be pet friendly but charge $75 which is a rip off when you are staying one night. The staff here truly enjoy meeting your furry friend, there’s dog biscuits at the elevator and a VIP wall of pet visitors. A town dog park is right next door. The property feels newer, the rooms thoughtfully laid out, the bed really comfortable with charging stations for your devices nearby. Even the elevator is prompt…so much so better hold the door on entering as the door closes quickly. The king suite has a desk, microwave, small refrigerator and coffee maker. Our one complaint is that the chaise lounge was unusable as the cushion is so soft you sink towards the floor and then struggle to get up. Somebody had an oops in ordering that. So we reclined on the bed. The breakfast was the best surprise— freshly made eggs, sausages, home fries. Plus an oatmeal and cereal station, a fresh fruit and fruit salad table, sweet crumpets and more. The dining area was immaculate and spacious. A big thank you to whoever oversees this. This is a great place to stop for the night. We’ll be back. Thank you to all the staff who made for such an enjoyable experience.. The breakfast was wonderful, with an eggs and home fries section, fresh fruit salad kiosk, cereal and oatmeal section, yogurt. The food was freshly made,

The hotel was so nice and clean. The staff was super friendly and helpful. The breakfast was great and well stocked. We had a great stay!