Hotel Yit Casa Grande

How did this hotel get rated four star. I expect an amount of luxury when booking and paying for a hotel rated at this level. By no means was this four stars ,, two or at a push Three star. The hotel staff were great when I raised my concerns over the condition of our first room. BEWARE... WHEN BOOKING AN INSIDE ROOM,, YOU GET ACUPBOARD WITH NO WINDOWS LEEKING SHOWER AND OVERWHELMING AIR CONDITIONION THAT MADE MYSELF AND MY WIFE FEEL UNWELL. After raising my concerns We were given a premier rated room.. it had a window but was still a little shabby and out dated for us. There is a constant smell in reception that lingers around the hotel .. there is no breakfast room, you will end up eating breakfast in the are set aside in reception. A visit to one of the local bodegas is a must when visiting Jerez. There is no night porter, no recognisable bar, no coffee or tea facilities in the room, and the shower leaked into the room when used. This is a great place for location, and as I said the staff where amazing when I brought my issues to there attention. I was disappointed with my stay at this hotel. Will I be back, I don't think so as value for money would push me towards one of the bigger branded hotels. If this hotel reduced its prices and accepted the facilities are more associated with a budget b and b, maybe they would get a higher score from fellow visitors.

Hotel and staff were lovely near the main square where there was lots of great restaurant's some had Mitchelin stars but all were reasonably priced. The castle and cathedral was a short walk away. Room was clean, tidy and big enough for the 2 of us.

Lovely small hotel on a picturesque square close to many restaurants and stores. Easy to walk from the train station! While we were there, they were working on the rooftop terrace, which is a beautiful place to see the sunset. The hotel has many lovely little rooms on the first floor to sit in and relax. Would highly recommend this gem!

My daughter and I visited Jerez for the school of equestrian arts, and stayed two nights. We had a magical time. Fatima and her colleagues were most attentive, doing all to make our stay welcome and special, especially for my daughter. Breakfast was amazing, and they even put the coffee machine on especially for me out of hours, as it was raining and the nearest place was a little walk away. Hotel was extremely clean and we had more than we needed. Thank you for making it a wonderful adventure!