Guest User
May 13, 2024
I've used several lodging establishments, but this is the first time I've encountered such a worst case scenario. The name is apt, Jeonju Tourist Hotel, but the parking lot was so small that you couldn't park your car, the room was smaller than a motel and could barely fit two small beds, and all the amenities weren't installed properly. In the bathroom, water just flowed out of the sink drain onto the floor, and there was no soap or toilet paper... I just stayed there for a short sleep one night, but the fire alarm suddenly went off in the morning, so I ran out in a hurry, and the female counter staff didn't know what was going on. Just look here and there...
In the end, I simply washed my face and checked out. Since Trip.com recommended this type of accommodation, please take responsibility and issue a refund. I recorded a video of the fire alarm going off and the female employee coming downstairs and checking around. Even if you just went to any motel without making a reservation, there are many accommodations with better facilities and cheaper prices. However, I was not only disappointed but felt despair that I had made a reservation in advance by trusting Trip.com and it was only at this level. , I tried to complain to the female employee at the hotel that morning and get a refund, but there was no employee there and the female employee was alone trying to find the cause of the fire alarm, so I just left.
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