Occidental Jandía Mar

We had a lovely family holiday at Occidental Jandia Mar recently CHECK IN – check in was friendly, helpful and we were provided with a map of the hotel with directions to our room. We were given our wristbands and I explained that our special needs son would not be comfortable wearing it so we were assured that this would not be a problem and they're here to assist us in any way that they can. On my booking I had requested a room on the 1st floor (ie. not on the ground floor) due to safety concerns of my son being able to run away from an open ground floor balcony area. Unfortunately, we had been allocated a ground floor room. I explained the situation and a more suitable room was found for us. ROOM – the room was spacious and clean with a nice balcony affording beautiful views of the sea. The bathroom was spacious and included a full size bath tub, powerful shower and all toiletries including dental. On our penultimate day, we had run out of shower gel and I had to ask twice for it to be replaced HOTEL – the hotel is pretty large and set on 3 levels and always kept to a clean standard. There are 2 restaurants, snack bar, 2 indoor bars, spa, kids club and water park so everything you need for a family holiday POOLS – there are 2 pools. The upper pool is heated and hence gets very crowded. You'd be extremely lucky to get a free lounger here unless you 'reserve' your towel here at 7am! The lower pool is the 'quiet' pool. The water is not heated but we always managed to find free loungers here. There is a kids water splash area located between the 2 pools. In addition, there is a kids water park which is situated adjacent to the main hotel building. FOOD – Breakfast, lunch and dinner is served in the main buffet restaurant, Mimosa. Food was of a good standard and quality with a mix of traditional Spanish dishes, fresh pizza, pastas, grilled meats and fish and salads. There were some attempt at some sort of theme some evenings but to be honest, it was difficult to work exactly what the theme was meant to be. We generally enjoyed all of the food though for some, it can get a bit samey. As per other reviews, I agree that my main gripe was the temperature of the food. It was generally lukewarm and rarely hot. The hotel does need to invest in better heating for the food. On our check out morning, we arrived for breakfast at the 7.30am opening time and the food was already lukewarm to cold. Additionally, there is an all day snack bar near the pools. I say 'snack bar' but it's pretty big and more like a cafe/restaurant. You can get fresh burgers, hotdogs, pizzas, salads, snacks, desserts, ice cream, drinks and beer. There is also a fridge situated at the upstairs Lobby bar containing sandwiches, cakes and snacks which you can help yourself to day or night! LOCATION – as mentioned by others, the hotel is situated at the top of a very steep hill. It is manageable if you take your time (approx 10-15mins) though if you have mobility issues then yes it

Great entertainment for young children. Nothing for adults. No nice walks/bars/shops in the immediate area. The shuttle bus takes you to a lovely beach.

If you want a nice getaway, then I would definitely recommend Fuerteventura. The Occidental Jandía Mar was the nicest hotel we saw along the route. Rooms are nice and comfortable, albeit a little old fashioned. Restaurant is amazing with a huge range of food on offer. Coffee machines are hit and miss. Sometimes not working or out of a key ingredient. Milk, coffee etc. The hotel is close enough to the beach to walk, and a short taxi ride from the harbour which will cost about €10. There is daily and evening entertainment for both kids and adults. Two large main pools, the upper one slightly heated the other not. Water is salt water in both pools. There is a toddler splash area and a small water park with a few slides for the older children. Animation team are okay, but only really saw Isabella interacting with the guests. She is friendly and a good laugh.

I’ve stayed at posh hotels and bad hotels.i knew, given the price I paid, that this hotel was not going to be the most luxurious in the world but also was slightly nervous given the rubbish reviews on here and the fb group. I needn’t had been. It was fine. Clean. Spacious. Food was good. Staff were polite and attentive. Sometimes, as with all inclusive resorts the food could be a bit samey, but there was plenty of choice and tasted good. Some dishes could do with being a bit hotter. Def nothing under cooked and no cockroaches, as read in some reviews. Poole lovely. Few broke roles but no health risk. Top one is heated so if coming in winter prob the pool of choice. Activities if you wish to join in. Usually family stuff. No cirque du soliel but it will do! There’s a few shops and a sports bar 5-10 min walk. Or if you walk a bit further (20 mins) a nicer town. Beach at Morro Jable is lovely. Only small complaint is I don’t think we should pay to have fresh beach towels.

If you care about your hard earned money don't choose this place. I don't really know where to start to be honest. It was advertised as a 4 star hotel but this is far from being one, I think it was when they first open but not now. I've been to 3 star hotels better than this. A dated hotel which is in need of an upgrade noticeable since you walk through the revolving doors. It's advertised as having an a la carte restaurant but you can't book it unless you are all inclusive plus. The service is very slow and the staff look like they don't want to be there. There's no contingency plan for the busy times in the buffet leaving people queuing outside the buffet restaurant because there isn't enough tables. When you finally manage to get a table after queuing outside there's not much left to choose from. I have never encountered this on any all inclusive holiday I have been before. The food is a bit bland and sometimes undercooked not to mention of the slippery floor in the buffet restaurant with not enough tables. My personal opinion is that they overbooked trying to make as much money as possible.