Guest User
November 7, 2024
I had reservation for this hotel, which i did 4 months before for deluxe room. But when I checked in the hotel they said we have already sold out for the day and given some twin bed room and said to adjust for the night. If we have already booked rooms 4 months before, then how can you say at the time of check in that we have already sold out... This is completely ridiculous behaviour from the manager. When asked for day refund since they have taken money for deluxe room they denied( which is obvious and i can't expect the mannered behaviour from this illiterate hotel managers). When asked around for this behaviour from hotel, heard that they have did this multiple times with multiple guests. So definitely not recommend this hotel for stay in jaisalmer. STAY AWAY FROM THESE FRAUDSTERS. A note to hotel management, Hire some good managers, not some ***** jokers.