Natiebaikaishui
July 23, 2023
There were rats and cockroaches in the room, the toilet was broken, there was no waiter at the front desk, and it took more than half an hour to make breakfast. The air conditioner in the room was still broken. It's not even as good as a 5,000 RMB express hotel. Don't stay at this hotel, it's garbage. The good reviews are all lies. It cost 15,000 RMB for three nights. I called Ctrip the next day to complain and asked for a refund for two nights. Ctrip asked me to check out first and then negotiate a solution, but it has not been resolved until now.
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