Kairaba Bodrum Imperial

This resort was once perhaps 5 star but is no longer due to lack of maintenance, poor food and facilities. Plus points: Attractive well maintained garden setting Clean and spacious pool areas with plenty of sunbeds Grassed and beach areas based around a nice bay Spacious basically furnished room - adequate a/c Very pleasant staff, with particular mention to the bar staff The only exception to the overall disappointing food was the breakfast omelette - full marks to the 1 girl serving an endless queue every morning. Minus points: We paid extra for a sea view room. We were shown 4 rooms, non of which were sea view - sea facing maybe but almost impossible to see any sea through the foliage. Misleading information, not worth the extra cost. Housekeeping worked well to try to make the rooms clean but due to lack of maintenance and tired decor this was almost impossible, particularly in the bathroom - dirty worn grouting, bad repairs, leaking shower, old towels. Mini bar not refilled with soft drinks as advertised We were told we were entitled to 1 ‘free’ al la carte dining night - only to then be told they were already fully booked for our entire stay - another empty gesture. The food in the ‘main buffet restaurant’ was very disappointing. The food, although mostly well displayed, was very repetitive (possibly even recycled from previous day) very bland, little choice of meat or fish offered to add to several trays of ‘sauté’ vegetables, frozen chips and rice. All were lukewarm at best. Salad bar had a good selection and several cheeses were offered. No milk or butter available. We tried the snack bar one lunchtime - tasteless soggy pizza! Only beer and soft drinks available. The coffee shop, when open, only served Turkish tea and Turkish coffee - none of the other advertised coffees. Self service machine delivered acceptable coffee in undersized cups (coffee overflowed every time). Evening entertainment virtually non existent except for loud, sometimes exceptionally loud, music from about 10pm til 12pm. There are lots of cats and dogs resident but they were not a problem and we didn’t see any mess from them. This resort has lots of potential but lack of maintenance and poor food lets it down - management need to be more proactive.