Guest User
August 16, 2024
First of all: a big praise to the staff of this wonderful hotel: Especially David Costa in Guest Relations and Enrique, the Chef. They made our stay here wonderful. Enrique is a true master of his profession. And David helped us to solve our problem: The hotel was too noisy for us. Many families with babies, and in addition, a very loud orchestra playing during almost all evenings at the only restaurant that was open for dinner. That was too much for us. David found for us a country hotel in Galicia, called "Aurea Palacio de Sober". That was much more to our taste. My recommendation for the Eurostars group is the following: Eurostars owns 3 properties on this small island of La Toja. Why not designate one hotel for families with small children, and make this Gran Hotel a place for a more adult clientèle (over 12 years old)? This magnificent hotel has the potential to become the equivalent of Cap d'Antibes or Hostal de la Gavina, but it needs a facelift: definitely new sunbeds by the pool with a foam mattress, a renovation of the rooms, and a different concept for the evening meals. The location and the tradition make this hotel unique - but it needs a new concept and a renovation. The staff is one of the best I found at any hotel in the world. With this staff, this hotel could become really "GRAND" - if Eurostars decides to invest in this place.