Hotels Near South Lake in Irvine

This is the hotel I am most satisfied with during this trip to the western United States. It is as new as domestic hotels and has a layout similar to domestic five-star hotels. The rooms are relatively large and there are hot and cold water machines on each floor. If you book early, the price is not expensive. It is a very cost-effective hotel and is worth recommending.

While the kitchen still seems to be recovering from pandemic times, the SERVICE and the BAR STAFF are amazing. Led by Miriam H - who exudes the kind of love, warmth, and spirit of service that is the essence of hospitality - you will be remembered, hugged upon return, and protected from kitchen oversights as she goes above and beyond for you. Do this miss grabbing a drink or three with Miriam and her team at the AC Lounge - check the hours, as they change based on traffic, but if you catch her, it doesn't matter what time last call is (was) - she'll take care of you. 🙏🙌🤩

This hotel had so many great reviews, but we have stayed here twice, and have had HORRIBLE experiences both times. We are globalists and used points to book. I booked online using the World of Hyatt app, where names of other people staying in the room are added to the ”notes”. I was staying with my aunt and uncle while my husband and mother in law stayed at another hotel where we also have points. Edward at the front desk was rude and unhelpful when my aunt and uncle arrived before me and attempted to check in. He accused them of lying and said he can't see notes on reservations from his computer, and told them that having their names in the notes section meant nothing anyway because ”anyone could hack in and add names.” They also had a printed copy of the reservation with them, so obviously they should have been allowed to check in. I tried to call from the car while driving to meet them, to let Edward know they should be on the reservation, but he wouldn't help and said I had to call some 800 number to have a rep add their names to reservation. Well, I was driving a rental car in traffic, so this was not possible! It felt like he was intentionally trying to make our experience inconvenient for some reason, which was so sad and disappointing. If he was trying to do everything he could to help, but unable, that would have been okay, but he was just unnecessarily RUDE and completely unapologetic or willing to do ANYTHING to try to help, which is why I'm writing this review, and it was also embarrassing for me as a globalist trying to let my family stay in my room with me. When I finally arrived to check in, my aunt and uncle were sitting on the curb outside because they said they felt uncomfortable in the lobby with Edward glaring at them. I checked us in, and Edward was still unapologetic and rude. We are usually upgraded as globalists, but we were not offered this either. The room was fine and clean at least. Also, globalists usually receive complementary parking, but when we checked out, we were charged for parking. I tried to call the customer service line, waiting on hold for 38 minutes before being hung up on. I also tried to use the live customer service chat through the app, but after 41 minutes, no one ever came online. I finally reached the hotel directly, and the general manager, Terry or Kerry? was rude and said the charges were valid unless the reservation was ”redemptive.” I wasn't sure what she meant by that, but I'm done with this hotel.

The hotel is newly renovated, the effect is very good, and the facilities are also very good. The staff is very polite and parking is 46 dollars/night. The surrounding environment is high-end, but if you eat nearby, you have to wait in line for a meal, which takes a long time.

The room is spacious and bright, tidy and hygienic, with a wide view. The bathroom has shampoo, conditioner, shower gel and towels. There is no toothbrush, toothpaste and slippers. The hotel has a paid parking lot, and breakfast is available for an additional fee.

Great customer service by the shuttle drivers especially ! Especially our driver Issam! He goes out of his ways to ensure he settle rides for our daily hotel-office-hotel- Irvine spectrum- hotel + nearest airports trips! Always greeting us with a warm genuine smile. He is very thoughtful about our safety. He look out for the entire group of us. He is like a fatherly figure imho! He ensure that I am safe while I stay for 15 days at the hotel. He is passionate about his work and if my memory didnt failed me, he has been working for more than 20 years at the same hotel.! Such loyalty should be appreciated. Sad that I didn’t get to thank him properly before i left to fly back home. I hope to see you Issam the next time I come to LA in 2023, god willing.

Not bad, the sofa can be turned out to make a small bed, breakfast is not bad (relative to the standard of the United States), the biggest disadvantage is that the parking fee is 28 knives, too expensive

The hotel is especially suitable for families. The suite has a sofa bed and can cook simple meals, especially suitable for our family of 4. The location is good for travel and safety. Parking and wiff are free. Dinner on Monday and Thursday night

I booked it for a friend, who said it was right. I stayed there for 2 nights and found the surrounding environment to be convenient. The rooms are better than expected, all are comfortable, and the service is good. In terms of food, I only tried the breakfast, which was generally delicious.

This hotel is the closest to the Irvine Spectrum Center, which has tons of restaurants, a huge movie complex, shops galore, plenty of parking in several parking structures, easy access to the freeways. We stayed here June 2022 for 2 nights and we had a blast. The thing that made it super cool is the staff. In particular, Angelo in the front desk. We came in early and our suite was not yet ready. He gave us complementary access to amenities while we wait. Then he notified us when the suite was ready. For our troubles, which really was none because check in was at 4 pm and we came in at 1 pm, he gave us free breakfast for two. When we needed anything else, like toiletries, the staff and Angelo helped us quickly. We used the gym and it was bigger than most hotels offer, with several treadmills, ellipticals, free weights, machines, cold water, towels, sanitizers all around. It overlooks the swimming pool and those pools have private cabanas. When we wanted to eat in their garden one evening, the staff turned on the firepit for us to keep warm. The hotel was quiet, no noise whatsoever during our stay. We stayed here years ago and had a great experience then and it still continues to this day. Overall, our stay was awesome.