Hotels Near Clava Cairns in Inverness

The room is spacious and clean. The only hiccup was that, at first, we got a room with a double bed despite booking a family room on Trip.com. When I asked the reception staff, she said there was no family room per se in the building, and in the booking that they had, it didn't say that I wanted a family room or how many people would be sleeping in the room. For them, a family room is a room with a double bed and an extra bed. The staff managed to change our room to one with an extra bed ready, so it wasn't a problem.

The format of the Rocpool has changed since our 1st visit. Afternoon tea and 'spoons' hour are now included in the price. This experience certainly makes the offering unique and is a bit like a business lounge where you can order your drinks but a much more individual and luxury experience - all high quality treats. The small hotel with car park is just 10 mins walk to city centre and for those who like small boutique hotels the Rocpool offers a great experience with personal service from wonderful staff

Friendly and efficient staff. Room was large and comfortable. Decor perhaps a little tired but we e were lucky enough to have a river view. Breakfast very nice but not such a fan of the tick box menu. The time it takes for staff to explain, check and make any amendments could be spent just taking order. I can understand that it is more convenient for the wait staff though in busy periods or with large groups.

We stayed at The Penta from Sunday, July 17 through Thursday July 21, 2022. That Monday, we had a private tour of the Isle of Skye, and got back to the hotel at about 8:30 PM. We were tired and went to the hotel restaurant for dinner at about 8:50 PM, right before it closed. My wife ordered salmon. Huge mistake. At home, we would never order fish on a Monday, and especially not during a heat wave. But, we were on holiday and let our guard down. My wife is a physician (internal medicine), and based on the timing and severity of her symptoms, as well as her prior meal, she is extremely confident the salmon was bad. (My son and I ate burgers.) The next two days were a nightmare. She was in bed all day Tuesday, alternating between vomiting and violent, putrid diarrhea. We had a private tour booked to Glencoe on Wednesday, and were so thankful that it was not a bus tour. Our guide, Andy, stopped often for her, but we finally had to cut the tour short. This was truly disappointing as we flew to Scotland from NY for this vacation. I informed the chef of our suspicion on Wednesday evening. He told me he did not work on Monday night, but would look into it. He seemed genuinely sympathetic, but I never heard back. I also informed the front desk staff, who were similarly sympathetic, but I heard nothing from them, either. I was really disappointed by the utter lack of follow-up. Food poisoning is a serious health concern, and everybody apparently blew it off. If you are considering staying here, let me provide an honest assessment of the hotel below. Restaurant (F) See above. It earned this failing grade. Staff (B-) Over our stay, I interacted with four or five people, and they could not have been more polite and helpful EXCEPT FOR THE UTTER LACK OF ATTENTION TO OUR FOOD POISONING REPORT. i asked for a fan because the hotel, like most in the city, has no a/c. They provided two, which really helped. They were all friendly and nice. I would give the staff a solid A were it not for the food poisoning incident. Amenities (A+) The hotel bar is nice, and features a pool table and very ample, comfortable seating, including couches and tables. I enjoyed playing pool with my son while my wife recuperated in bed. The lounge bathrooms were modern, large, and spotless. The fitness center is quite good, with everything you need for a decent workout, and even has a tv and sound system. Plus, you can reserve the room for an hour. Location (A+) The Penta is a 5-minute walk from the train station, and is really close to wonderful pubs, restaurants, shops, etc. You can walk everywhere you need to be. Room (C-) We paid for the premium room, but there was absolutely nothing premium about it. The room was small, much smaller than we expected after looking at the photos online, and very, very sp****. There are no closets, so you get to hang your clothes on a hipster metal pipe that is attached to a desk. That said, the room was clean and serviced n

Very nice hotel, well situated and adequate for our needs, not much can be found at fault with this place staff were pleasant and attended to our request when asked. I would definitely stay here again.

The hotel is old, living up to the local architecture, however its facilities are in perfect condition. I found a call! Very polite attendants. There is no private parking, but it didn't work. There is a public car park a few meters away which charges £5 per day.

Generally acceptable and clean hotel. However, I was almost tricked by being given a room that’s “HALF-CUT” by the rooftop. Essentially an attic (picture 1) at first. There are actually plenty of normal empty rooms being cleaned as I could see walking to the elevator. I asked the front desk if I could be re-arranged and they gave me another room. Pretty bad experience as I felt discriminated and tricked for unknown reason. I asked a fellow customer who checked in around the same day and he didn’t get allocated the attic room.

The room was very clean, large and well equipped. 10 minutes walk to city centre. On site parking. We really had a good stay.

We got married at Loch Ness Country House last weekend. We arrived with our families on the Friday, before our wedding on the Saturday. Arran and Graham (and the rest of the staff) were fantastic - attending to every detail, including our two small children who were the more demanding of the wedding guests! They made us all feel completely relaxed and were very professional and personable throughout our stay. Despite having over 80 guests they put us completely at ease and the whole day ran perfectly. The food was amazing, as was the service! They even arranged for more aperol to be delivered on the Sat afternoon for the bridesmaids. We have the most fantastic memories and cannot recommend them highly enough. Our only complaint is that our weekend was over too quickly!! Clare and Michael